Reviews and Testimonials | Wendy Wu Tours

Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself.

It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform called Product Review. Once you have made a booking or returned from one of our tours, you can rate your experience with us below. We then display these reviews, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

Rating

Customer Review

YUNNAN & SICHUAN

Monday 06 May 2019

Overview Rating:

Our Service: Good

Our Tour: Excellent

Service rating :

Excellent attention to detail. With the exception of the visa process (new) everything went smoothly.

Product :

Everything went according to plan. The guides were particularly attentive and knowledgeable. They showed an interest in us so the communication wasn't all one way.

Our Response

Thank you for your review!

We are pleased to hear you enjoyed your tour overall, and you found your guides to be knowledgeable and attentive throughout.

We hope the memories of this unforgettable destination remain with you for many years to come!

YUNNAN & SICHUAN

Thursday 10 May 2018

Overview Rating:

Our Service: Good

A very good tour and good value although the itinerary needs some tweaking and the shopping stops should be removed.

YUNNAN & SICHUAN

Tuesday 07 Nov 2017

Overview Rating:

Our Service: Excellent

Our Tour: Excellent

Service rating :

The tour was brilliant and so was the national tour guide. She bent over backwards to make the tour both interesting and enjoyable.

Product :

See the above response I have said it all

YUNNAN & SICHUAN

Monday 22 May 2017

Overview Rating:

Our Service: Excellent

Our Tour: Good

Service rating :

Wendy Wu were extremely helpful in accommodating our requests for alternative travel arrangements for my sons extended stay & the need for a quick turnaround with his visa . Whilst on tour everything was extremely well organised & our guides were very friendly , informative & helpful .

Product :

The shows were of a very high standard & complimented the tour very well .

Our Response

Thanks for your kind comments; it's great to hear that you enjoyed the tour and got the high standard of service we aim to provide.

YUNNAN & SICHUAN

Sunday 05 Jun 2016

Overview Rating:

Our Service: Excellent

Our Tour: Excellent

Service rating :

Very good value for money.everything really was covered in the initial cast except theatre tickets which were optional

Product :

Our every need was catered for. The guides took good care of us although there was differing standards of English