Wendy Wu Tours

Excellent tour. Singapore- fantastic but would have liked another 2 days there. Malaysia - guide did not always communicate information clearly, in fact did not know his name until 3 days into the tour. Batu caves, toilets were payable by local currency and guide not helpful. Luckily one of the other guests had a small amount of change and helped us so that we could use the facilities. The local guide really should have a small amount of change to help in these situations (we are talking about the equivalent of 10p English money). Thailand, Olivia the guide was excellent. Knowledgable, enthusiastic and caring. Most of all she shared her own personal experiences of life in Thailand on a rice plantation, which is always appreciated. Loved the Elephant Sanctuary and pineapple plantation.
Negatives - the information from Wendy Wu mentioned taking American Dollars and credit cards. I would say that American Dollars were useless. Need small amounts of local currency as many places on the tour had local markets to shop in, where they only took cash.
This is our 5th Wendy Wu tour and we missed the use of a Whisper and a National Guide. We understand that 3 countries were visited but still missed someone who would take overall responsibility for the group.
However, overall really enjoyed travelling by train. Would do it all over again. Experiences that we will remember forever.
The war in the Middle East obviously gave us some worry as we were travelling back via Dubai. However, the team at Wendy Wu found alternative flights, although we had to change twice in China to get home. Because of our inconvenience that send a beautiful hamper. Thank you.

I received excellent service. The staff were very helpful when I had queries over the rerouting of our journey due to the events in Iran. They always responded quicky.

Always very helpful good customer service

Quick and easy. Pleasant travel guides.

Friendly, efficient, most helpful.

good assistance on arrival at airport, good accommodation, all meals
good, i put on weight. wonderful places visited and very busy time.

The splendor of Rajasthan is expansively illustrated by this tour.
The itinerary of this tour was very well thought out, with sites/sights including havelis, palaces, forts and temples, which in some well restored cases, were slept in, which really enhances the experience. The busy itinerary left enough spare time for shopping for all but the fanatics.
After Rajasthan we went on jeep safaris into Ranthambore, and saw tigers on both of them.
Then Agra with its splendid fort and the magnificent Taj Mahal
Our tour manager/guide was very passionate about his country and gave great talks on aspects of the lives of normal Indians, while we drove from site to site in a comfortable air-conditioned coach.
This was a very well organised tour with every detail covered, even to the point of providing us with discardable clothing to protect us while we had our own Holi experience, since the Hindu festival of Holi fell within the time-frame of my particular tour dates.
My fellow travelers were among the best I have encountered (Wendy Wu travelers frequently form a very friendly & inclusive bunch)

Good overall view of Vietnam. I felt I was visiting the country 10 - 15 years too late as there was so much commercialisation and new building. Still well worth visiting
Excellent guide who went above and beyond his duties. He tried very hard to help us all with the disruption caused by the Middle East Crisis.
Rather too much food but there was no problem getting vegetarian options and the Vietnamese meals were lovely
The first Western diner we were taken to was AWFUL. That was the one place I had virtually no choice without meat or fish.. The vegetable fried rice I did get served tasted like a packet of dried vegetable rice I might have bought in the UK for under £1. Nearly everyone in the group said the food was poor and the ambience of the place was not good. We all agreed that place should not be used again.
Everywhere we were taken was interesting. The resort on top of a mountain was weird with its replica "European buildings" but the views from the top were stunning and the cable car ride up amazing.
Hu Long Bay was definitely a highlight: the cruise ship was old but quaint and comfy, the small boat trip was very peaceful and had lovely scenery and the caves were great. It was a shame that some of the group remained on the boat, having been put off by the 90 uneven steps. They could have come and spent time on the ( artificial) beach.
It is not Wendy Wu's fault that the British element of the party got stressed when the Middle east conflict disrupted return plans. We had to move hotels but the guide actually walked round the area with us, after the evening meal, helping us find somewhere else. He could have been at home with his family but him being able to converse directly with staff really helped. He even ordered taxis the next day to get us and our luggage taken to the replacement hotel.
Some of our group were offered alternative flights, at a later date than the original, through Doha or Dubai. One pair accepted but, as was almost inevitable, those flights were also cancelled. 4 of the 6 Brits had to pay around £2000 each for a business class upgrade or wait indefinitely in Hanoi
Overall an interesting and fun trip