Wendy Wu Tours

So far everything re the booking has run very smoothly

Excellent

REALLY ENJOYED THE TOUR.EXCELLENT ITINERARY AND ORGANISATION WITH A GREAT GUIDE AND ALL THE HOTELS AND MEALS VERY GOOD.I LEARNED ALOT ABOUT JAPAN AND MAY VISIT AGAIN.ONE CAVEAT:WE OFTEN ARRIVED BACK AT HOTELS BY 4 P.M. OR EVEN SOONER AND I THINK ANOTHER VISIT/ACTIVITY COULD HAVE BEEN INCLUDED ON THESE DAYS.

We have just returned from 21 days exploring the fascinating country of China.
This tour enabled us to see so much, we walked the Great Wall of China, saw the terracotta warriors, sailed the Yangtze River through the three goorges, fell in love with Lijiang, were evacuated from an outdoor concert in a lightning storm, reached 3400 meters above sea level on the magnificent Jade snow mountain, saw pandas in their conversation environment, explore the stone mountains, visited Tiananmen square, seen the metropolis of Shanghai.
We loved discovering its rich history, its food and the welcoming kind helpful people of China.
We travelled by bullet trains, planes, buses, local trains, cable cars and river boats.
All the hotels we stayed in were of a good standard.
And all this was possible by our amazing guide Allison, she made everyone in our group feel special. She taught us about her loved country, she made us laugh, took care of us, especially when someone on our trip was poorly. She referred to us as 'Allison family' and by the end of the tour that's just how we all felt. Thank you Allison for making such special memories for us.
One piece of feedback, Allison introduced us to the foods of the different regionals we visited, which was great but we just found the format of 'lazy susan' lunches and dinner twice a day a bit repetitive.

Well planned tour. It covered the areas we wanted to visit and have a taste of Japanese cuisine. Language is a problem as very few people speak or understand English so guide is very essential. Wine supply was very expensive and quantity very small for a decent glass. No tipping was mentioned but service charge was applied to wine!!

Fantastic holiday exploring many of the key wonders of Japan guided and organised by a really excellent tour guide (Yoko). We would be delighted to recommend this tour and our tour guide Yoko to our friends. Many thanks Wendy Wu for organising a fantastic trip.

Excellent advisor (Julia) in Wendy Wu HQ. Booking on phone was simple. Needed a couple of questions answered so chose to book by phone rather than online.

Zoe was an excellent customer service provider. She was knowledgeable and open, has a great over the phone personality and was very very patient with me while I fine tuned three tours, a classic, a short stay and a bespoke tour back to back. I would ask for her again on our next Wendy Wu tour..

Whilst carrying out my 'due diligence' regarding Wendy Wu a guides name kept cropping up. David. And who did I have the privilege of as the National guide to our group? David. I knew all would be well. His attention to detail was remarkable, he took care of every member of the group as if we were members of his family. Admission to attractions, queueing, train seats, flight boarding procedures and security checks were all negotiated smoothly. We even got a trip on public transport, which I thoroughly enjoyed. His experience helped us avoid many issues and avoid many hold ups. I was always amazed at his ability to 'herd cats'. He worked well with the local guides who all shone as individuals with knowledge of their area. Shirley is fondly remembered, as is the guide on the Goddess stream.
He worked so hard. Being available to deal with any issues on arrival in a hotel, and his advice regarding travel avoided many potential issues. He packed the trip with such variety that I am sure everyone took home many precious memories.
He managed to create a great atmosphere in our motley group of less than 20. A feat in itself. Especially on those early rises, which avoided traffic and got us to places a little before it got too busy. Even though it was a four day holiday period in one area.
My special thanks go to him for helping me meet up with my relatives. He smoothed the way and aided our communication. The finale of Shanghai proved very exciting and my transfer back home went very smoothly. He is a 'more than I am' man and I wish him and his family all the very best for the future.
From a grateful tourist. Who is looking forward to return as a traveller, thanks to his guidance and care. It was more than a five star experiece.
P.S. The snacks that you got us on the bus will always be remembered. A feast.

Kindest regards,
A grateful tourist.