Wendy Wu Tours

Our motive for going to China was to visit family, but we also wanted to see the country. Not having visited before, making our own travel arrangements was daunting, and we decided to go on an organised tour.

We chose Wendy Wu’s Gems of China tour as it gave us the opportunity to visit areas such as the Zhangjiajie National Park which weren’t covered by other tours, and we were very happy with our choice.

From the first moment of booking we were very satisfied with the attention to detail and level of support we received from the company. When it was decided (the day after we applied) that British visitors no longer needed a visa, the staff were very helpful, and processed our refund quickly. The information we received before the tour was very comprehensive and answered all our questions.

The quality of the hotels where we stayed, and the transport (including coaches, trains and internal flights) were all excellent.

In an unfamiliar country such as China the quality of the local guides is extremely important, and our main guide, Sophie Jin was fantastic! Her English was great, she was very knowledgeable and friendly, and managed the conflicting demands of a diverse group with tact and kindness. We were very well looked after, and I can’t praise her highly enough. Different guides with more local knowledge were employed in the different places we visited, and they were all excellent.

The tour covered all the main areas of tourist interest, such as Beijing, the Great Wall, Terracotta warriors etc, and included a relaxing Yangtze cruise. We had many opportunities to go on voluntary evening entertainments, and I can honestly say that these were some of the highlights of the tour, and gave us experiences we would never have had elsewhere.

My only (minor) criticism would be that the tour was very fast-paced; it would have been nice to have longer stays in the places visited, and more free time, but this would have added to the cost, which was quite high. All in all the tour was a brilliant introduction to a country little visited by western tourists, and one which challenged previously held ideas. We thoroughly enjoyed it, and would recommend Wendy Wu tours highly.

Sorted flights easily and didn't charge a huge amount for connecting flights

I had unfortunate issues with the guide on the third day of the tour that Wendy Wo agents were quick to rectify.
I have not received a call since my return which I was expecting!!!

So far everything re the booking has run very smoothly

Excellent

REALLY ENJOYED THE TOUR.EXCELLENT ITINERARY AND ORGANISATION WITH A GREAT GUIDE AND ALL THE HOTELS AND MEALS VERY GOOD.I LEARNED ALOT ABOUT JAPAN AND MAY VISIT AGAIN.ONE CAVEAT:WE OFTEN ARRIVED BACK AT HOTELS BY 4 P.M. OR EVEN SOONER AND I THINK ANOTHER VISIT/ACTIVITY COULD HAVE BEEN INCLUDED ON THESE DAYS.

We have just returned from 21 days exploring the fascinating country of China.
This tour enabled us to see so much, we walked the Great Wall of China, saw the terracotta warriors, sailed the Yangtze River through the three goorges, fell in love with Lijiang, were evacuated from an outdoor concert in a lightning storm, reached 3400 meters above sea level on the magnificent Jade snow mountain, saw pandas in their conversation environment, explore the stone mountains, visited Tiananmen square, seen the metropolis of Shanghai.
We loved discovering its rich history, its food and the welcoming kind helpful people of China.
We travelled by bullet trains, planes, buses, local trains, cable cars and river boats.
All the hotels we stayed in were of a good standard.
And all this was possible by our amazing guide Allison, she made everyone in our group feel special. She taught us about her loved country, she made us laugh, took care of us, especially when someone on our trip was poorly. She referred to us as 'Allison family' and by the end of the tour that's just how we all felt. Thank you Allison for making such special memories for us.
One piece of feedback, Allison introduced us to the foods of the different regionals we visited, which was great but we just found the format of 'lazy susan' lunches and dinner twice a day a bit repetitive.

Well planned tour. It covered the areas we wanted to visit and have a taste of Japanese cuisine. Language is a problem as very few people speak or understand English so guide is very essential. Wine supply was very expensive and quantity very small for a decent glass. No tipping was mentioned but service charge was applied to wine!!

Fantastic holiday exploring many of the key wonders of Japan guided and organised by a really excellent tour guide (Yoko). We would be delighted to recommend this tour and our tour guide Yoko to our friends. Many thanks Wendy Wu for organising a fantastic trip.

Excellent advisor (Julia) in Wendy Wu HQ. Booking on phone was simple. Needed a couple of questions answered so chose to book by phone rather than online.