Reviews

Polite efficient and informative.
Happy to answer my many questions.

Excellent knowledge, very helpful polite and courteous.

Very comprehensive and helpful during our time on the phone booking the holiday we required
With an email to confirm all the details
This is our 1st holiday with Wendy Wu, so we hope that this good service will continue so we can enjoy it without having to worry to much or get to stressed

Just so easy to deal with, lovely and helpful.

a great experience with a lot packed in over seven days. the guides we had on the tour were wonderful.

So far quite good

Easy to talk to the staff either by phone or email.

excellent - booked our air fares exactly as we'd requested and at the sale fee as indicated on the internet

grace gao the tour guide was fantastic. the tour covered the major tourist spots. My only concern was the number on the tour 28. As there were several members on the tour who were high maintenance and she was pressed to meet their constant demands. More attention needs to given to altitude sickness as two members of the party had to forgo Tibet and six had difficulty in Lhasa. Otherwise great trip

Great service, very helpful, so far excellent. First time solo.

Loved the guides on our private tour version of Gems. Learned so much from them about China, it people history economy and life generally. Hotels were good to excellent, food was fine, transport excellent. Plan a return visit in the near future.

Absolutely fantastic trip to China. The entire experience was extremely well organised and everything ran smoothly.

All our hotels and the accommodation on the boat were of a high standard, very clean and comfortable.

The itinerary was well planned and gave us a perfect balance of iconic sights and lesser-known highlights. Each day offered something new. We visited amazing places throughout the trip and the combination of culture, history, scenery and local experiences made it truly unforgettable.

A special mention goes to our guide, Jason, who was outstanding, knowledgeable, organised and warm. He made sure the whole group was well taken care of. The local guides also brought every location to life with their knowledge.

Overall, it was a wonderful trip and one we'd happily recommend to anyone thinking of visiting China.

Wondeful varied tour through China. Extremely well organised and planned. Great thought has gone into the accommodation and meals. Thoroughly enjoyed our time.

Very helpful - answered my questions and responded to the alterations we needed to make.
We missed out on the Black Friday offer of upgrade to Business Class flight as per Wendy Wu advertising, but that was not customer service person's fault. The web advertisement said it was available up to 12 December (and still does on their website).