Reviews

We love our Grand Tour of China and Summer is one of our most dedicated guides. We're delighted she looked after you so well.
Many thanks for your five star review and we hope to be of service to you again.
Kind regards
Jimmy, Wendy Wu Tours.

Hi! Thank you for sharing your feedback. We’re delighted you had a great tour, saw everything you hoped to see, and enjoyed travelling with the small group. It’s also wonderful to hear that Penny was fabulous throughout the trip.

We appreciate your comments about the long, busy days and the dry hotels. We understand how valuable it is to relax with the group over a drink and reflect on the day’s experiences. We’re sorry this wasn’t possible at the final two hotels, and we’ll pass your feedback to our product team for consideration when reviewing future accommodation options. Many thanks,
The Wendy Wu Tours Team

Our lovely Jade! She will be delighted to hear about your comments and I'll make sure a copy of your feedback is sent to her.

Thanks so much for your review and do give us a call if you have any questions regarding your tour.

Kind regards.

Jimmy, Wendy Wu Tours.

Dear Customer,
Thank you very much for your 5-star review. We are pleased you enjoyed our tour and that a night before the tour was a good addition to relax after a long haul flight. We hope to welcome you on one of your tours in the near future.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Thanks so much for your comments. We love this tour and you really do get to see the real China & Tibet. So pleased you had a wonderful holiday and we hope to be of service to you again. Thanks, Jimmy, Wendy Wu Tours.

Thank you for taking the time to share such thoughtful feedback following your recent holiday with us.

We are absolutely delighted to read that you had such a fabulous time and that Louis, our National Guide, along with our local guides, made such a positive impression. It is also wonderful to know that you enjoyed the bullet train and found the organisation of the itinerary to be seamless throughout. Our team in China works hard to ensure every detail is considered, so your kind words mean a great deal to us.

We also genuinely appreciate your constructive observation regarding the visit to the Muslim Quarter. We completely understand that, after a long journey and an early start, an hour's walk in the heat may not have felt like the best use of time in that moment. This stop is typically included to offer a glimpse into the rich cultural and religious diversity of the region, but we take your point that the circumstances on the day made it less enjoyable than we would have hoped. Please be assured that we will review this element of the itinerary with our ground team, and we will consider whether alternative options or greater flexibility might be offered on that particular day for future departures.

Thank you again for your review and we very much hope to welcome you on another Wendy Wu adventure in the future.

Thanks, Jimmy, Wendy Wu Tours

That's great to hear and thanks so much for your review! Please feel free to get in touch if you have any questions about your tour. Thanks, Jimmy, Wendy Wu Tours.

Many thanks for your five star review! Jimmy, Wendy Wu Tours

Thank you for taking the time to share your experience of booking with us. We are delighted to hear that you have chosen our Gems of China tour for next year, it is a wonderful itinerary, and we are confident it will be a journey to remember.

We are particularly pleased that our team were able to offer helpful advice and suggestions regarding your stopover requests. We fully appreciate that adding a personal touch to your outward and return travel can make all the difference to the overall holiday experience, and we are always happy to assist with such tailored arrangements.

Should you have any further questions or require additional adjustments as your departure date approaches, please do not hesitate to reach out. Our team remain on hand to ensure every detail is exactly as you wish.

We truly value your feedback and look forward to helping you finalise what promises to be a memorable adventure.

Thanks,
Jimmy, Wendy Wu Tours

Thanks for your review and we are delighted you are joining us in September next year. It'll come around quicker than you think!
Please do let us know if have any questions regarding your tour.
Many thanks,
Jimmy, Wendy Wu Tours

Dear Customer,
Thank you for your wonderful review. Our team will be very pleased to hear your feedback.
Looking forward to welcome you on the tour!
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

What a wonderful review to receive, thank you so much for taking the time to share your experience. We're absolutely delighted that the Gems of China tour exceeded your expectations in every way. It's always gratifying to hear that the pre-trip communication, accommodation, cuisine, and guiding all came together to create such a memorable journey.

We completely agree that the early starts and full days are more than worth it when you're discovering China's most treasured sights and we're so pleased you felt the same way.

A special thank you for mentioning George Pu. He is a truly outstanding national guide, and we're thrilled that his knowledge and attentive nature added so much to your trip. We will make sure your kind words are passed on to him personally; we know he'll be delighted.

Thank you again for your glowing recommendation. We do hope we might have the pleasure of welcoming you on another adventure in the future.

Many thanks,
Jimmy, Wendy Wu Tours

Many thanks for your 5 star review! Jimmy, Wendy Wu Tours

Thank you, that means a lot. Swift, thorough, and hassle-free is exactly how we want every enquiry to feel. I'm delighted we could give you the confidence to book, and we're very much looking forward to taking care of the rest.

Jimmy, Wendy Wu Tours