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Reviews

Don't take our word for it - read what our customers are saying!

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Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself.

It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform called Product Review. Once you have made a booking or returned from one of our tours, you can rate your experience with us below. We then display these reviews, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

Back to Vietnam at a Glance
 
Rating
Customer Review

Vietnam at a Glance

Wednesday 20 Nov 2024
Overview Rating:
Our Tour: Excellent
A fully packed holiday which did live up to expectations and exceeded by the prescence of an excellent guide who was with us throughout the holiday.

I would recommend this holiday to anyone who would like to see Vietnam in a very condensed period of time

Vietnam at a Glance

Friday 04 Oct 2024
Overview Rating:
Our Tour: Good
Really great tour, only frustration was the last day, where we had to check out at 12.00 noon, but were not picked up for our flight until 9.30pm and no late check outs available, and nowhere to shower or change. Long day !

Vietnam at a Glance

Tuesday 13 Aug 2024
Overview Rating:
Our Service: Excellent
Arti has been very helpful with my friend and I booking for next year to go to Vietnam. She gave us all the information that we needed to decide and explained what was covered in the price.
I already have recommended WW to a friend at work who has registered with you.

Our Response

Thank you so much for your wonderful feedback! We’re thrilled to hear that Arti was able to assist you and your friend with your Vietnam trip and provided all the necessary information. It’s fantastic to know that you’ve already recommended us to a friend at work. If you need any further assistance, please let us know. Jimmy, Wendy Wu Tours.

Vietnam at a Glance

Friday 09 Aug 2024
Overview Rating:
Our Service: Excellent
Phone call centre to enquire about additional nights on published tour. Natasha handled all my questions very professionally adding suggestions from her own experience. Called back two days later to book holiday. Different operator but not a problem. All details were on screen with additional flights and hotels. All very smooth now booked and looking forward to my trip.

Our Response

Thank you for your lovely feedback. We’re delighted to hear that Natasha provided you with excellent service and helpful suggestions from her experience. It’s great to know that your booking process went smoothly, even with a different operator on the follow-up call. We’re thrilled that everything is set for your trip, and we hope you have a wonderful time. If you need any further assistance, please feel free to contact us. Jimmy, Wendy Wu Tours.

Vietnam at a Glance

Saturday 03 Aug 2024
Overview Rating:
Our Service: Excellent
very informative, lady was very helpful

Vietnam at a Glance

Friday 19 Jul 2024
Overview Rating:
Our Service: Excellent
Able to sort out problems efficiently, no hassle, excellent service

Vietnam at a Glance

Wednesday 26 Jun 2024
Overview Rating:
Our Service: Excellent
Good information about flights, hotels, visa etc. very knowledgeable and friendly advice.

Vietnam at a Glance

Saturday 03 Feb 2024
Overview Rating:
Our Service: Excellent
Great Call Back To our E Mails

Vietnam at a Glance

Friday 20 Oct 2023
Overview Rating:
Our Tour: Excellent
Superb tour, covering South, Mid and North Vietnam. Very well organised with all transfers and food included. A Vietnamese Tour Guide available all the time to answer queries and give talks about the areas visited.

Vietnam at a Glance

Wednesday 20 Sep 2023
Overview Rating:
Our Service: Good
Very efficient and helpful

Our Response

Thank you for your feedback! We're pleased to hear that you found our service efficient and helpful. If you ever need assistance in the future, please don't hesitate to contact us, Jimmy, Wendy Wu Tours.

Vietnam at a Glance

Saturday 29 Apr 2023
Overview Rating:
Our Service: Excellent
Called with a query prior to booking on to one of their tours. Natasha was extremely helpful, answering all my queries and looking at and explaining different flight options. She then proceeded to book the tour for me. Absolutely fantastic service.

Vietnam at a Glance

Saturday 11 Mar 2023
Overview Rating:
Our Service: Excellent
Excellent dealt with my query quickly

Vietnam at a Glance

Thursday 02 Mar 2023
Overview Rating:
Our Service: Excellent
Very helpful, flights all booked and can't wait to get on the plane. Itinerary looks fab.

Vietnam at a Glance

Thursday 10 Nov 2022
Overview Rating:
Our Tour: Excellent
itnerary good, great value for money - all meals included-, loved being part of a firendly group

Vietnam at a Glance

Tuesday 17 Mar 2020
Overview Rating:
Our Tour: Excellent
We managed to do most of our tour until Covid-19 hit and everything started closing down Well done Wendy Wu for looking after us.

Reviews

Don't just take our word for it - read our reviews!

Find out more
Why Choose Wendy Wu Tours?
Experience & Expertise
  • Over 25 years of experience
  • Friendly, knowledgeable regional specialists
  • Exceptional Value & Extraordinary Experiences
Peace of Mind
  • Seamless, end to end holidays
  • Global award-winning service
  • Highly Experienced Guides
Don't just take our word for it
  • 5* Trip Advisor rating
  • Gold Award Feefo Accreditation