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Reviews

Don't take our word for it - read what our customers are saying!

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Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself.

It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform called Product Review. Once you have made a booking or returned from one of our tours, you can rate your experience with us below. We then display these reviews, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

Back to Vietnam
 
Rating
Customer Review

Vietnam at a Glance

Tuesday 13 Aug 2024
Overview Rating:
Our Service: Excellent
Arti has been very helpful with my friend and I booking for next year to go to Vietnam. She gave us all the information that we needed to decide and explained what was covered in the price.
I already have recommended WW to a friend at work who has registered with you.

Our Response

Thank you so much for your wonderful feedback! We’re thrilled to hear that Arti was able to assist you and your friend with your Vietnam trip and provided all the necessary information. It’s fantastic to know that you’ve already recommended us to a friend at work. If you need any further assistance, please let us know. Jimmy, Wendy Wu Tours.

Vietnam at a Glance

Friday 09 Aug 2024
Overview Rating:
Our Service: Excellent
Phone call centre to enquire about additional nights on published tour. Natasha handled all my questions very professionally adding suggestions from her own experience. Called back two days later to book holiday. Different operator but not a problem. All details were on screen with additional flights and hotels. All very smooth now booked and looking forward to my trip.

Our Response

Thank you for your lovely feedback. We’re delighted to hear that Natasha provided you with excellent service and helpful suggestions from her experience. It’s great to know that your booking process went smoothly, even with a different operator on the follow-up call. We’re thrilled that everything is set for your trip, and we hope you have a wonderful time. If you need any further assistance, please feel free to contact us. Jimmy, Wendy Wu Tours.

Vietnam at a Glance

Saturday 03 Aug 2024
Overview Rating:
Our Service: Excellent
very informative, lady was very helpful

Vietnam at a Glance

Friday 19 Jul 2024
Overview Rating:
Our Service: Excellent
Able to sort out problems efficiently, no hassle, excellent service

Vietnam at a Glance

Wednesday 26 Jun 2024
Overview Rating:
Our Service: Excellent
Good information about flights, hotels, visa etc. very knowledgeable and friendly advice.

Vietnam at a Glance

Saturday 03 Feb 2024
Overview Rating:
Our Service: Excellent
Great Call Back To our E Mails

Vietnam Panorama

Saturday 13 Jan 2024
Overview Rating:
Our Service: Excellent
I dealt with Hanna throughout the booking process. She was very friendly, efficient and prompt with my email and phone enquiries.

Our Response

Thanks Claire, Hanna will be delighted to read your comments. Do let us know if we can be of any further assistance. Jimmy

Vietnam Panorama

Wednesday 06 Dec 2023
Overview Rating:
Our Tour: Good
We spent a lot of time travelling by bus and not enough time relaxing by the sea. Also our flight was not the best connection. We had ten hours lay over in klualalampur even though we had booked the holiday 7/8 months in advance.

Vietnam Panorama

Wednesday 06 Dec 2023
Overview Rating:
Our Tour: Excellent
Wendy Wu are very professional, the tour was excellent.

Thailand Highlights, Vietnam Panorama

Monday 20 Nov 2023
Overview Rating:
Our Tour: Excellent
Comprehensive tours of both countries with excellent guides. Wendy Wu organisation of the whole experience as superb as ever, leaving me with nothing to think about except personal belongings and having a great time! I love that all meals and all entries are included, so the value of the tour is very good indeed. Excellent, patient, safe coach drivers and many opportunities to see and do so much.

Vietnam Panorama

Monday 06 Nov 2023
Overview Rating:
Our Tour: Excellent
More than we expected made by our guide who we called K can't rate him highly enough

Vietnam at a Glance

Friday 20 Oct 2023
Overview Rating:
Our Tour: Excellent
Superb tour, covering South, Mid and North Vietnam. Very well organised with all transfers and food included. A Vietnamese Tour Guide available all the time to answer queries and give talks about the areas visited.

Vietnam at a Glance

Wednesday 20 Sep 2023
Overview Rating:
Our Service: Good
Very efficient and helpful

Our Response

Thank you for your feedback! We're pleased to hear that you found our service efficient and helpful. If you ever need assistance in the future, please don't hesitate to contact us, Jimmy, Wendy Wu Tours.

Vietnam Panorama

Sunday 17 Sep 2023
Overview Rating:
Our Service: Excellent
Knowledgeable and helpful

Our Response

We appreciate your review, it's great to hear that you found our team knowledgeable and helpful. If you have any more questions or need assistance in the future, please do not hesitate to contact us. Jimmy, Wendy Wu Tours.

Vietnam Panorama

Wednesday 14 Jun 2023
Overview Rating:
Our Service: Excellent
Excellent service, got back to me straight away, really helpful and arranged direct flights for us

Reviews

Don't just take our word for it - read our reviews!

Find out more
Why Choose Wendy Wu Tours?
Experience & Expertise
  • Over 25 years of experience
  • Friendly, knowledgeable regional specialists
  • Exceptional Value & Extraordinary Experiences
Peace of Mind
  • Seamless, end to end holidays
  • Global award-winning service
  • Highly Experienced Guides
Don't just take our word for it
  • 5* Trip Advisor rating
  • Gold Award Feefo Accreditation