Reviews

In just one week we visited several cities, rode on a bullet train, ate a wide range of food and saw many sites of interest in the country. An excellent trip.

A truly wonderful experience delivered by a tour company, Wendy Wu, that really knows what makes for an excellent holiday. Our local tour guide was top class and added to the enjoyment of the tour.

A memorable holiday that delivered what it promised. Having an excellent guide made all the difference. Great organisation throughout the tour.

A very busy and interesting trip taking in the full range of sightseeing possibilities..
The urban sprawl of Tokyo contrasted with the peaceful monastery in the mountains . We saw monkeys and Mount Fuji under blue skies so felt very privileged.
Our guide Shioji was brilliant.

A great trip, all the activities were wonderful, the guide was great snd all the logistics were perfect.

The Jewels of Japan tour was made enjoyable by our guide Arch who did an excellent job. I am a vegetarian so I expected difficulty getting food in Japan. Arch ensured everywhere we went vegetarian food was available for me which I really appreciated. Arch was attentive, well informed and patient with all the tour members. The tour itinerary provided a great overview of Japan. The tour visited all the sites I wanted and some extras beside. The only negative comment I have is the final hotel we stayed in Osaka. The Hotel Monteray was very dirty, shabby and the breakfast was poor. I would not recommend it. Also, perhaps some time could be scheduled for personal exploration, relaxing and shopping during the tour.
Overall. I had a great time and would recommend our tour guide Arch (who was fantastic) and the Jewels of Japan tour.

A lot of places covered in a short period of time. It was a busy and hectic tour- could have done with spending more time at some places and less time at others. The guide was excellent. The meals were included which was a plus point , however for those with dietary restrictions or allergies the food could have been catered for better. The ingredients were not labelled and often we were not informed of what was being served .

Great holiday, packed a lot in, so inevitably early starts in the morning.
Our guide, Rumiko, was excellent.
The food was very good, and beautifully presented. I found the meals very rushed, particularly dinner. Everything was laid out when you sat down, and as there are no””courses” often all finished in about 45 minutes. I suppose this is the Japanese way but I usually consider dinner a highlight of the evening when on holiday and would prefer a more leisurely meal.

Very interesting holiday busy itinerary.
Saw lots excellent guide.

Very helpful and checked around to find best flights. Changed name to correct one immediately when informed it was incorrect.

Our guide was lovely and helpful. Tour was very full on but we got to see so much in a relatively short space of time.

Well organised guide was fantastic and the group of 24 got along famously
Only downside an 18/20 hour journey to get there and back

From start to finish the service that we received from Wendy Wu was second to none. Excellent customer services before the trip, communication was very clear and when there was a change with our itinerary this was easily rectified by staff at Wendy Wu with very little fuss.

All of the hotels, trips and arrangements during the holiday were again excellent, good locations and our tour guide was very knowledgeable and worked tirelessly during the whole time (big shout out to Hiro!!).

Would 100% recommend anyone to book a trip with Wendy Wu and we would most certainly think again about travelling with Wendy Wu for another trip in the future!

Wendy Wu Discover Japan tour was interesting and it was good that all meals were found so we didn’t have to hunt for good restaurants. Food was very good and more than plentiful. Sometimes eating in the hotels where we stayed and sometimes our guide walked with us to nearby restaurants. The days were quite full on and the coach travel a bit difficult as seats were small and my (tall) husband struggled to get his knees into the seat space. It would have been better to travel a bit more by train. Our guide was knowledgeable about historical Japan and the many shrines and temples we visited. We did ask her for some more up to date information about how the Japanese live now as we felt this would have been more interesting and we got very little on this side of things. Our tour group was mixed with people from the UK, Australia and New Zealand which gave a great atmosphere and everyone got on really well. Hotels were mostly very good, modern style. One was down a side street so we had to trundle our cases uphill which was a challenge for some and we helped each other. We did some crafts like paper making and decorating chopsticks with gold leaf. Watched a tea ceremony, did some sake tasting and some origami. These were good activities making a change from touring round temples. The transfers were odd as on arrival in Tokyo we were taken by taxi to the hotel. On leaving Osaka we were taken by taxi to a bus stop then waited 90 minutes for a bus to the airport. We would have preferred to return to Tokyo for the last night then flown straight back rather than going from Osaka to Tokyo and then flying home - it made a very long day coming home.Overall we enjoyed the tour but found that admin from Wendy Wu was poor. We got different answers to questions we asked, sometimes no reply to emails with requests regarding transfers etc. We had to write many emails to get flight options to upgrade to premium economy. For this reason we would not book another tour with Wendy Wu as touring should come with reassurance to things we need to know before travelling without so much hard work on our side to gain information.