The Award-Winning Tour Specialist

Reviews

Don't take our word for it - read what our customers are saying!

Celebrating 25 Years of tour excellence

Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself.

It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform called Product Review. Once you have made a booking or returned from one of our tours, you can rate your experience with us below. We then display these reviews, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

Back to Thailand Highlights
 
Rating
Customer Review

Thailand Highlights

Saturday 02 Nov 2024
Overview Rating:
Our Service: Excellent
Natasha answered my questions proficiently and this decided on my booking a tour for next year.
Also Wendy Wu tours were recommended by a work colleague.
Looking forward to the experience

Thailand Highlights

Wednesday 30 Oct 2024
Overview Rating:
Our Service: Excellent
Very helpful and informative

Thailand Highlights

Friday 21 Jun 2024
Overview Rating:
Our Service: Excellent
Excellent service. Staff are very knowledgeable and always ready to assist customers with any queries or concerns.

Thailand Highlights

Wednesday 20 Dec 2023
Overview Rating:
Our Tour: Good
I really enjoyed the tours but the solo tour was amalgamated with the classic one without notice. The first and last days were spent hanging around waiting for our rooms and our return flight - due to flight times. So no guide on those days. Not good. Had I realised I could have flown home with some other people much earlier. The guide was fabulous - very informative, efficient and caring. When we got to Chiang Mai we were split into 4 mini buses so the cohesion of the group faltered a bit after that and information on itineraries wasn't passed on to all. Our return flight from Chiang Mai to Bangkok was delayed an hour so we only had one hour to find our flight to LHR - very stressful. However we covered everything I expected to do on the tour and more. Hotels were fine. Drivers were great - and they kept us topped up with water. Just needs more thought on organisation.

Thailand Highlights

Tuesday 19 Dec 2023
Overview Rating:
Our Tour: Good
An excellent tour with a very good rep. The food particularly in the first few days was a little disappointing being served only luke warm & on cold plates, so quickly became too cold to be palatable. The food did improve further into the holiday.
Overall the tour was very good, covered everything we wanted to see without being too rushed or with ridiculously early starts, nice sized group of 23 from UK & Aus

Thailand Highlights

Tuesday 19 Dec 2023
Overview Rating:
Our Tour: Excellent
The organisation and logistics of the trip, the Guide Yorke kept us informed, entertaining and very helpful. Accommodation high standard. One or two trips such as that over to Laos could be changed for more time at other places. Some long days with little time for relaxation. Overall saw all the relevant sights, gained an insight into the people, culture and history.

Thailand Highlights

Monday 11 Dec 2023
Overview Rating:
Our Tour: Excellent
Really enjoyed the holiday from start to finish. The tour was all we expected and more and special note needs to be made to York our tour guide who did everything possible to ensure that everyone had a memorable journey and experienced the many aspects of Thailand. Thank you York. I have no hesitation in recommending this tour and Wendy Wu holidays.

Thailand Highlights

Saturday 09 Dec 2023
Overview Rating:
Our Service: Excellent
Excellent the toon to detail. And I like the fact that brochures beyond the next year are available earlier than most.

Thailand Highlights

Friday 01 Dec 2023
Overview Rating:
Our Tour: Excellent
Well looked after throughout and tour guide very helpful

Thailand Highlights

Thursday 04 May 2023
Overview Rating:
Our Service: Excellent
A wonderful trip to see the beauty of Vietnam and experience the friendliness of its people. Our guide, Wy, made sure that everyone in our group was looked after and had the best experience. I've come home with many special memories that will last a lifetime. From seeing life on the Mekong, scooters in Ho Chi Ming City and Hanoi, the blooms of Dalat, the vibrancy of Hoi An, the majesty of Hue, the wonder of Ha Long Bay, many historic sites both ancient and modern and so much more in between.

Thailand Highlights

Tuesday 14 Mar 2023
Overview Rating:
Our Service: Good
It was overall a good experience. I booked the holiday I wanted fairly quickly. The agent Alexia was friendly and helpful..
Only negative point was, 3 days before speaking to the agent, I'd completed the online form, but did not receive any response. If we'd have found the holiday we wanted with another tour operator we may have gone ahead with them

Our Response

Sorry to hear that Christine, we'll check with our IT department to see what happened. Glad you got booked though and Alexia will be delighted to receive your feedback. Jimmy

Thailand Highlights

Monday 20 Feb 2023
Overview Rating:
Our Tour: Excellent
As ever, an excellent tour with Wendy Wu. The local guide was fantastic - always looking after the people with mobility issues and arranging birthday treats. He was constantly organising to ensure that our holiday was the best it could be.

Thailand Highlights

Saturday 14 Mar 2020
Overview Rating:
Our Tour: Good
The tour was very enjoyable. However, I was given the wrong information about certain aspects of the tour prior to going. No visa was required for our trip into Laos or passport photo.
The guide was friendly and helpful, but not good at providing knowledge of Thailand or its traditions. There was also a lack of detailed information about the arrangements for certain trips. And too many visits to markets!
In general the food was very good and the hotels nice and comfortable. We did a lot and saw a lot.

Thailand Highlights

Tuesday 03 Mar 2020
Overview Rating:
Our Tour: Excellent
A well planned tour with took in some excellent places and sights. Hotels were to the standard expected, and some exceeded. Our tour guide, York, was superb - very knowledgeable, informative with a great sense of humour. Would certainly recommend.

Thailand Highlights

Monday 02 Mar 2020
Overview Rating:
Our Tour: Good
Good well balanced holiday with ample time to see attractions.

York, our guide was informative and at times funny.

The use of 5 minibuses meant that the guide had less opportunity to give information to the whole group.