The Award-Winning Tour Specialist

Reviews

Don't take our word for it - read what our customers are saying!

Celebrating 25 Years of tour excellence

Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself.

It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform called Product Review. Once you have made a booking or returned from one of our tours, you can rate your experience with us below. We then display these reviews, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

Back to Shanghai
 
Rating
Customer Review

Indochina Delights

Thursday 12 Dec 2024
Overview Rating:
Our Tour: Excellent
An excellent tour taking in all the main sights of Vietnam, Laos and Cambodia. Excellent National Guides and good travelling companions - only 5 of us from the UK and the remaining 17 mostly from Australia but some from New Zealand. We all got on very well together. All meals were included and the idea of paying the 100 US dollars at the introductory meeting was great.

China by Rail

Tuesday 10 Dec 2024
Overview Rating:
Our Tour: Excellent
Absolutely excellent. Addison was, along with the other city-specific tour guides, brilliant. The sheer amount of sites and scenery that we got to see, along with variety of food from so many different regions and the cultural activities we did were just great. One of the best holidays I have ever had.

Majestic Yangtze

Friday 06 Dec 2024
Overview Rating:
Our Service: Excellent
Very professional and helpful. Easy to talk too and not pushy at alk.

China Delights

Sunday 01 Dec 2024
Overview Rating:
Our Service: Excellent
Great service
Rapid
Easy
Friendly service from Andygreat service from Wendy Wu

China by Rail

Tuesday 26 Nov 2024
Overview Rating:
Our Tour: Good
Plenty to see in such a large country - this isn't just Beijing, Shanghai and Zian
Bullet trains fast,clean,punctual but no proper consideration for luggage storage,even worse than finding a space in a cabin bin on Easyjet
There is hardly any porterage which is a real pain with the frequent transfers between cities
Have plenty of Chinese currency -Visa and Mastercard pretty useless and Chinese apps unreliable
You won't want to see Chinese food for at least 6 months at home after facing nothing else for 3 weeks
Security oppressive - presented passport more in 3 weeks than in the previous 10 years
Tour manager needs to be really good as no one of note including hotel staff speak any English. I must say our tour manager Mark Wong was absolutely superb
The tourist group in this case worked well together with no problem participants
This was my 2nd time to China and I enjoyed this one much more than 2011
Terracotta warriors still highlight for me!
Good luck with your travels

Majestic Yangtze

Monday 25 Nov 2024
Overview Rating:
Our Service: Excellent

Glories of China

Thursday 07 Nov 2024
Overview Rating:
Our Tour: Excellent
This was a fabulous trip, with everything meticulously organised and covering all of the China highlights we wished to visit and experience. All hotels were excellent although the one in Yangshuo offered a relatively limited breakfast and terrible coffee. The range of food items on offer in the other 4 hotels was magnificent. The trip included all meals, basically 2 main meals a day as lunch and dinner were virtually indistinguishable, except for the 2 days when we a had packed lunch. Activities came thick and fast, but virtually all were given adequate time given the full schedule. Our itinerary included 2 internal flights and a connection by bullet train, all flawlessly organised. We had 4 different local guides, all attentive to individual needs. Our only recommendation would be that guides be less cautious about the willingness of clients to have a truly Chinese experience - guides should be encouraged to quickly assess the degree to which clients are willing to try genuinely local cuisine and then choose restaurants and meal courses accordingly.
In conclusion, the trip fulfilled our hopes and felt value for money.

China by Rail

Thursday 07 Nov 2024
Overview Rating:
Our Tour: Excellent
Well organised and managed
Good hotels and guides
Did exactly what brochure said it would

Majestic Yangtze

Friday 01 Nov 2024
Overview Rating:
Our Service: Excellent
Excellent service. Julia was friendly and knowledgeable.

Majestic Yangtze

Wednesday 30 Oct 2024
Overview Rating:
Our Tour: Excellent
An exhausting but dynamic experience enhanced by the national and local guides. They were fully informed about the areas we visited and our welfare was paramount. They ensured that we had the best experience of the tourist attractions. It was a truely wonderful experience.

Glories of China

Wednesday 30 Oct 2024
Overview Rating:
Our Tour: Excellent
Fabulous holiday. Great guides. It was just perfect . We did find completing the visa stressful but worth it in the end.

China Delights

Wednesday 30 Oct 2024
Overview Rating:
Our Tour: Excellent
This tour from Wendy Wu is the most involved holiday I have ever been on. There was something to do every day (some of them were optional, paid for during the tour, but not to be missed). Really came away very happy with the tour. The tour manager George Pu was amazing, always around ready to sort anything out.and more than willing to sort any problem out, no-matter how big or little, by far the best tour manager I have ever come across. I cane away with a very different picture of China than the one I entered China with, quite an eye opener. I can thoroughly recommend this tour, especially if you get the same manager we had. We saw the Pandas, the Terracotta Army, Jade Carvers, silk factory and lots of cultural and acrobatic shows, Eating was a whole new experience - very Chinese, and often spicy hot with limited access to Western Cuisine, so you might want to practice your chopsticks before you go. The Chinese do not have our awareness of allergies so you might have to be vigilant if you have food allergies or intolerances. Also, set up Alipay or WeChat on your mobiles because everyone pays that way, and further, a data SIM or eSIM is essential to make that work.

Majestic Yangtze

Monday 21 Oct 2024
Overview Rating:
Our Tour: Excellent
This trip, my first visit to China, was everything I hoped it would be. We went to some of the most iconic sites - Great Wall, Forbidden City, Tiananmen Square as well as a delightful few days cruising the Yangtze River. The guides were well informed and always really helpful. And the group of my fellow solo travellers was friendly and great company.
A memorable holiday!

A China Experience

Sunday 20 Oct 2024
Overview Rating:
Our Tour: Excellent
An excellent holiday made brilliant by the quality of the 4 tour guides.

The only black mark was the unethical behaviour of British Airway who sell more tickets than they have seats resulting in passengers being told that they are not guaranteed a seat despite having paid for the flight months in advance and an additional 180 GBP for seat selection.

A China Experience

Sunday 20 Oct 2024
Overview Rating:
Our Tour: Excellent
Wendy Wu - A China experience with Hong Kong in focus extension beforehand October 2024.
An amazing holiday, in which I briefly visited four large cities and saw the highlights of each - Hong Kong, Shanghai, Xi'an and Beijing.
Good hotel choices, great food (western palette, nothing odd - which was a relief, in fact many dishes were suitable for vegetarians).
Just long enough at each site, it's as much as can be achieved in 12 days.
Thanks must go to national guide Gary and local guides Troy, Eileen and Jade - as well as the rest of the tour group, who made the whole experience enjoyable.