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Reviews

Don't take our word for it - read what our customers are saying!

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Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself.

It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform called Product Review. Once you have made a booking or returned from one of our tours, you can rate your experience with us below. We then display these reviews, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

Back to Saigon
 
Rating
Customer Review

Grand Tour of Indochina

Friday 22 Nov 2024
Overview Rating:
Our Tour: Excellent
Not the cheapest on the market but well worth the money. National tour guides in each destination were capable and knowledgeable. Wonderful experiences. Did the Singapore extension too which was excellent.

Vietnam at a Glance

Wednesday 20 Nov 2024
Overview Rating:
Our Tour: Excellent
A fully packed holiday which did live up to expectations and exceeded by the prescence of an excellent guide who was with us throughout the holiday.

I would recommend this holiday to anyone who would like to see Vietnam in a very condensed period of time

Vietnam Trails

Thursday 31 Oct 2024
Overview Rating:
Our Service: Excellent
Efficient, knowledgable and friendly - very good indeed

Vietnam Panorama

Saturday 12 Oct 2024
Overview Rating:
Our Service: Excellent
Very efficient and friendly

Vietnam at a Glance

Friday 04 Oct 2024
Overview Rating:
Our Tour: Good
Really great tour, only frustration was the last day, where we had to check out at 12.00 noon, but were not picked up for our flight until 9.30pm and no late check outs available, and nowhere to shower or change. Long day !

Vietnam at a Glance

Tuesday 13 Aug 2024
Overview Rating:
Our Service: Excellent
Arti has been very helpful with my friend and I booking for next year to go to Vietnam. She gave us all the information that we needed to decide and explained what was covered in the price.
I already have recommended WW to a friend at work who has registered with you.

Our Response

Thank you so much for your wonderful feedback! We’re thrilled to hear that Arti was able to assist you and your friend with your Vietnam trip and provided all the necessary information. It’s fantastic to know that you’ve already recommended us to a friend at work. If you need any further assistance, please let us know. Jimmy, Wendy Wu Tours.

Vietnam at a Glance

Friday 09 Aug 2024
Overview Rating:
Our Service: Excellent
Phone call centre to enquire about additional nights on published tour. Natasha handled all my questions very professionally adding suggestions from her own experience. Called back two days later to book holiday. Different operator but not a problem. All details were on screen with additional flights and hotels. All very smooth now booked and looking forward to my trip.

Our Response

Thank you for your lovely feedback. We’re delighted to hear that Natasha provided you with excellent service and helpful suggestions from her experience. It’s great to know that your booking process went smoothly, even with a different operator on the follow-up call. We’re thrilled that everything is set for your trip, and we hope you have a wonderful time. If you need any further assistance, please feel free to contact us. Jimmy, Wendy Wu Tours.

Vietnam at a Glance

Saturday 03 Aug 2024
Overview Rating:
Our Service: Excellent
very informative, lady was very helpful

Vietnam at a Glance

Friday 19 Jul 2024
Overview Rating:
Our Service: Excellent
Able to sort out problems efficiently, no hassle, excellent service

Vietnam at a Glance

Wednesday 26 Jun 2024
Overview Rating:
Our Service: Excellent
Good information about flights, hotels, visa etc. very knowledgeable and friendly advice.

Vietnam at a Glance

Saturday 03 Feb 2024
Overview Rating:
Our Service: Excellent
Great Call Back To our E Mails

Indochina Delights

Monday 15 Jan 2024
Overview Rating:
Our Tour: Excellent
Brilliant holiday and well organised. The people in each country were so welcoming. I would go again.

Our Response

Thank you for your review! We're thrilled to hear you had a brilliant holiday and well organised holiday. It's wonderful to know that the welcoming people in each country left a positive impression. We'd be delighted to welcome you again on another adventure! Jimmy, Customer Service Manager

Vietnam Panorama

Saturday 13 Jan 2024
Overview Rating:
Our Service: Excellent
I dealt with Hanna throughout the booking process. She was very friendly, efficient and prompt with my email and phone enquiries.

Our Response

Thanks Claire, Hanna will be delighted to read your comments. Do let us know if we can be of any further assistance. Jimmy

Grand Tour of Indochina

Monday 08 Jan 2024
Overview Rating:
Our Service: Good
Good service after they sent the confirmation email

Grand Tour of Indochina

Wednesday 03 Jan 2024
Overview Rating:
Our Service: Excellent
Well organized trip to Japan thought of everything. I was a bit worried as traveling by myself & hadn’t used Wendy Woo before.
Great food, plenty of it & different dishes.
Our tour guide Taki was amazing couldn’t do enough for us. Answered all our questions & there were lots. Very knowledgeable.
Would highly recommend Wendy Woo you have nothing to worry about you are in safe hands.

Reviews

Don't just take our word for it - read our reviews!

Find out more
Why Choose Wendy Wu Tours?
Experience & Expertise
  • Over 25 years of experience
  • Friendly, knowledgeable regional specialists
  • Exceptional Value & Extraordinary Experiences
Peace of Mind
  • Seamless, end to end holidays
  • Global award-winning service
  • Highly Experienced Guides
Don't just take our word for it
  • 5* Trip Advisor rating
  • Gold Award Feefo Accreditation