The Award-Winning Tour Specialist

Reviews

Don't take our word for it - read what our customers are saying!

Celebrating 25 Years of tour excellence

Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself.

It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform called Product Review. Once you have made a booking or returned from one of our tours, you can rate your experience with us below. We then display these reviews, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

Back to Phnom Penh
 
Rating
Customer Review

Angkor to the Bay

Monday 02 Dec 2024
Overview Rating:
Our Tour: Excellent
An amazing, once in a lifetime trip., extremely well planned to include the maximum experience of Cambodia and Vietnam.
However as an 80 year old I found it very tiring, not enough time to relax between trips. Far too much time and emphasis on food. Every evening and lunchtime we were taken by bus to a different venue and a huge meal, including two really second rate Italian restaurants. Apart from that the food was good, just too much, why did we need two huge meals everyday, it would have been more beneficial to have time to relax and eat in our hotel - even unwind around the swimming pool.

Angkor to the Bay

Monday 02 Dec 2024
Overview Rating:
Our Tour: Excellent
Excellent guides in both Cambodia and Vietnam.
Hotels and catering high standard in Cambodia with slightly lesser standard in Vietnam, although fairly satisfactory.
Was expecting to visit a more spectacular cave in Halong Bay, ship cabins were quite crammed , food and service were good.
In general very well organized trip with fairly good transport vehicles and drivers.
As schedule very busy it was quite physically demanding.
Would definitely recommend as gives a good overview of both countries.
A unique unforgettable experience.
Thank you to Wendy Wu and everybody who looked after us during the trip.

Classic Mekong (Upper Deck)

Thursday 28 Nov 2024
Overview Rating:
Our Tour: Good
We had a great trip. Travel arrangements, including special meals, went smoothly. An excellent itinerary means you get to experience exciting cities, historic sites, rural life and a super cruise on the Victoria Mekong, a very comfortable boat. The people are friendly and welcoming and the country guides worked hard to give us an insight into the history and culture of both countries. The hotels and restaurants were generally very good. Our only reservation - and the reason w didn't give 5 stars - relates to the food. It was good and with generous portions. However, excluding breakfast, the meals were all on a fixed menu basis. We understand that this works well for tour companies and restauranteurs, but one fixed menu was pretty much like any other fixed menu and this meant the meals soon began to feel repetitious. This was more pronounced for vegetarians, where the selection of dishes was more limited. When you think of all the positives on the trip, this seems a relatively small gripe, but one we thought worth mentioning. Our impression was that overall our group (20) felt they'd had a wonderful experience.

Classic Mekong (Upper Deck)

Tuesday 26 Nov 2024
Overview Rating:
Our Tour: Good
We loved it, but don't know the reason for the substantial extra charge for the upper deck cabin. The room size an both decks were identical, both had balconies and there was no great scenery to look at.

Angkor to the Bay

Tuesday 26 Nov 2024
Overview Rating:
Our Tour: Excellent
Both guides for Cambodia and Vietnam were extremely helpful and knowledgeable. The trip was busy, but felt we saw as much as we could in the time.

Angkor to the Bay

Tuesday 22 Oct 2024
Overview Rating:
Our Tour: Excellent
This was a holiday of a life time for me. I researched for holidays in Cambodia for a while and decided to book with Wendy Wu Tours as it incorporated Vietnam too. Both the countries were amazing, their people, cuisine and historical buildings were incredible. The guides for both countries were extremely knowledgeable about current affairs and the history and made the whole travel experience feel seamless. My fellow travellers were also great fun and helped with making the holiday enjoyable. I had such an amazing experience that when I got back to the UK, I booked next years holiday with Wendy Wu.

Classic Mekong (Main Deck)

Tuesday 15 Oct 2024
Overview Rating:
Our Service: Excellent
Excellent, very efficient and very quick in processing my trip

Angkor to the Bay

Tuesday 08 Oct 2024
Overview Rating:
Our Service: Excellent
Superb. Very clear and helpful. Couldn't have been more impressed. Would definitely recommend. Can't wait to go on my trip

Angkor to the Bay

Sunday 06 Oct 2024
Overview Rating:
Our Tour: Good
Excellent tour to Cambodia and Vietnam although very full on! All the major attractions visited. The cruise to Halong Bay on the Auca2 was amazing although could be a bit longer…one night and it felt like we didn’t get the full 2 days’ cruise! The guides were very knowledgeable and looked after us very well, cannot fault them at all.
Most of the restaurants’ set meals, sharing at times were good except a 2 restaurants where there wasn’t enough of a dish to go round and when this was pointed out we were told it’s to be shared between 4 people and made to feel like we couldn’t count! - the portion allocated was enough for 3 people! Lol!
Kimi

Angkor to the Bay

Friday 27 Sep 2024
Overview Rating:
Our Service: Excellent
Handled my enquiry and choices efficiently and quickly. Very pleasant manner and no heavy sell, listened and accommodated my wishes.

Angkor to the Bay

Tuesday 27 Aug 2024
Overview Rating:
Our Service: Excellent
Excellent! Service with a smile.
I felt very reassured that Wendy Woo would ensure my booking would go smoothly, and of course it did!

Our Response

Thank you for your continuing to choose Wendy Wu Tours for your travel plans. We're thrilled to hear that your booking experience was smooth, and we can't wait to help make your third holiday just as memorable.

Jimmy, Wendy Wu Tours

Angkor to the Bay

Thursday 01 Aug 2024
Overview Rating:
Our Tour: Excellent
The best time ever.

Classic Mekong (Main Deck)

Friday 26 Jul 2024
Overview Rating:
Our Service: Excellent
Booked a tour with you in 2010 and service was excellent as was the tour. Because of this, we decided to book through them again. We were not disappointed. The service we received was excellent and we highly recommend them.

Classic Mekong (Upper Deck)

Tuesday 30 Jan 2024
Overview Rating:
Our Service: Excellent
I have used Wendy Wu when visiting China, two joined trips to Japan and Ecuador with the Galapagos extension. I have now booked the Classic Mekong for this Spring. I am looking forward to this trip. I am certain I will use Wendy Wu again another year. I like that everything is included, including the tipping. which makes one feel very comfortable.

Angkor to the Bay

Tuesday 23 Jan 2024
Overview Rating:
Our Service: Excellent
Excellent brochures initiated my interest.
First contact by phone with advisor welcoming and informative.
Multiple options of tours and costs gave plenty room for choice.

Our Response

That's wonderful to hear, Robert.
Do let us know if you have any questions about your forthcoming tour.
Thanks
Jimmy