The Award-Winning Tour Specialist

Reviews

Don't take our word for it - read what our customers are saying!

Celebrating 25 Years of tour excellence

Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself.

It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform called Product Review. Once you have made a booking or returned from one of our tours, you can rate your experience with us below. We then display these reviews, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

Back to Osaka
 
Rating
Customer Review

Experience Japan

Wednesday 20 Nov 2024
Overview Rating:
Our Tour: Excellent
First class from start to finish.
Attention to detail superb from pickup to the return home.
Our tour guide was exceptional, from history lessons ,to her attention to detail, nothing escaped her! She really was great, had a great sense of humour, even though at times it must have felt like she was herding cats!!,,
Would not hesitate to use Wendy Wu tours in future.

Japan Uncovered

Tuesday 12 Nov 2024
Overview Rating:
Our Tour: Good
I really enjoyed the tour. I traveled as a solo person so there are some concerns over how good a deal it was financially. It was an expensive holiday overall Our guide Miyuki was fabulous However I was aware that some in our group were wanting more details/information on some days. But I have nothing to compare the experience with and was happy to enjoy what was presented.
Flights were booked by WW through Heathrow, which I ran with as I wasn’t aware of options. In hindsight Gatwick would have been better as Guernsey flights don’t go to Heathrow. As a result this incurred additional expense travelling across London. And hassle too!
I was happy with the level of exercise required but several in the group were critical of expectations. This held things up at times as some were less able which was unfortunate.
A huge positive was the actual group as we got on and everyone interacted very well. So this was a great relief but a concern prior to the trip. in reality you have to run with this.
I thought the Japanese were very kind and helpful and I felt very safe during the visit. And I’m now not eating my breakfast with chopsticks
The question now is where to go next. And what good deals are available with WW or possibly other organisations. But I did enjoy paying for the whole trip in one go!!

Japan Uncovered

Wednesday 06 Nov 2024
Overview Rating:
Our Tour: Excellent
Our guide Kumiko was excellent. Vert knowledgeable, very friendly and great fun. The schedule was a bit hectic but we saw so much of Japan.the lovely countryside and gardens, the castles, temples and shrines as well as the cities. Kumi helped to bring the history alive.
We also went to a miss brewery., a was wasabi farm, a paper making factory and watched a tea ceremony and made and drank our own macha tea! We travelled on the bullet train and also had several boat trips. There are so many marvellous memories. Our group of 28 got on very well aided by the lively Australians.
It was my first experience of Japanese food which I thoroughly enjoyed. Everyone was so friendly and courteous and everywhere was so clean. My granddaughter didn't want to leave and wants to return to Japan in the future.

Japan Uncovered

Friday 01 Nov 2024
Overview Rating:
Our Service: Excellent
Very helpful person on phone. Answered all my questions and sorted out the best business class offer. Very satisfied..

Japan Uncovered

Monday 28 Oct 2024
Overview Rating:
Our Tour: Excellent
A super introduction to a fascinating country.
Well organised, good visits and the all-inclusive aspect was very much appreciated. I have organised many long trips abroad, but for our first time in Japan we preferred the escorted and organised tour and it worked well. A full itinerary with the occasional long day, but now that we are back home we very much appreciate how much we were able to pack in. Interesting visits.

Japan Uncovered

Saturday 26 Oct 2024
Overview Rating:
Our Service: Excellent
Good information on the internet about the holiday we booked.
It was easy to book

Japan Uncovered

Saturday 26 Oct 2024
Overview Rating:
Our Tour: Excellent
The tour included many of the highlights of Japan. The pace was quick so someone less able might struggle to keep up. The guide was very informative about what we were about to visit and also about life generally in Japan.

Japan Uncovered

Sunday 20 Oct 2024
Overview Rating:
Our Tour: Excellent
Fantastic tour of a beautiful country. Japan is a beautiful clean country and the people are so friendly. Our guide was excellent.

Japan Uncovered

Sunday 06 Oct 2024
Overview Rating:
Our Tour: Excellent
A terrific, curated tour from Wendy Wu. A very long time since travelling abroad and never outside Europe so was very much in the hands of the travel company who delivered in every aspect. A classic tour that took you to the sort of places and experiences you might expect with an obvious leaning towards history and culture set in a modern enthralling country. Accommodation was top notch and an open mind to the food choices is essential. I enjoy Japanese food so I had a head start. It's a busy place, so expect crowds in some of the places visited. This did not affect our enjoyment. Our tour guide was brilliant with an exceptional knowledge of a breadth of subjects and kept us on track. An occasional lengthy coach ride however just look out of the window and take in views.
Clean, safe and welcoming, confident I will visit again or use Wendy Wu for the next adventure.

Japan Uncovered - HN

Thursday 03 Oct 2024
Overview Rating:
Our Service: Excellent
Very helpful and knowledgeable. Air fare situation explained well and what the tour included. Also changed the date of departure to two days later for me without any problem

Japan Uncovered

Wednesday 02 Oct 2024
Overview Rating:
Our Tour: Good
As Above

Japan Uncovered

Monday 30 Sep 2024
Overview Rating:
Our Tour: Excellent
Wendy Wu 2460 Japan Uncovered tour. September 2024.
Excellent tour, great food and exceptional tour guide.
Faultless in every possible way.
Too many pictures to upload, just a few to sample.

Japan Uncovered

Saturday 28 Sep 2024
Overview Rating:
Our Tour: Excellent

Japan Uncovered

Friday 27 Sep 2024
Overview Rating:
Our Tour: Excellent
We chose this tour as it visited virtually all the places we wanted to visit. We always go for Escorted Tours with all meals included and everything organised for us. This was our first tour with Wendy Wu and it really was worth paying a little more for the quality of service we received, particularly from our National Guide (Coco) who was professional, friendly and worked incredibly hard. As for Jaoan, we loved the country especially the culture (organised, quiet, polite, clean) and the highlights were: Hiroshima, Kyoto, Tokyo and the Snow Monkeys. Mention also should be made of the gardens, castles, temples, shrines, mountains, wooded hillsides, bullet train, rice fields and Sumo Wrestling. Lastly, we enjoyed the variety of food on offer including around 35% Western - we were able to try the whole range of Japanese cuisine including having to cook our own food on occasions - fortunately we were always provided alternative cutlery as well as chopsticks. Hotels were all of a high standard as were the toilets!

Japan Uncovered - HN

Thursday 26 Sep 2024
Overview Rating:
Our Service: Excellent
Attended the Wendy Wu presentation at Bristol Golf Club on the 25 Sept. The presentation provided by Glen was excellent and hugely informative. Refreshments available if required and the location was great. Beau, who facilitated our Japan booking was very knowledgeable, friendly and helpful. A thoroughly enjoyable and seamless experience!
Thank you