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Reviews

Don't take our word for it - read what our customers are saying!

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Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself.

It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform called Product Review. Once you have made a booking or returned from one of our tours, you can rate your experience with us below. We then display these reviews, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

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Rating
Customer Review

Japan Uncovered

Wednesday 16 Apr 2025
Overview Rating:
Our Tour: Excellent
From start to finish this holiday was fantastic. Our Guide was so organised, with a wealth of knowledge, taking time to make sure we all had a wonderful experience of Japan. Hotels and food to a very good standard. Excursions very well organised We have now booked a third trip.

Japan Uncovered

Wednesday 09 Apr 2025
Overview Rating:
Our Service: Excellent
The lady picked up the phone straight away and guided me through the options available. It was so much easier than booking online.
She was friendly and helpful, everything I would wish for.
Wendy Wu, keep using real people to speak to. It’s a rare treat these days and much more likely to end up with a booking.

Japan Uncovered

Tuesday 08 Apr 2025
Overview Rating:
Our Tour: Excellent
A superb holiday led by an excellent guide, Ms Amiko Honda. Every day, another fascinating destination.

Japan Uncovered

Saturday 29 Mar 2025
Overview Rating:
Our Service: Excellent
Lovely lady. Excellent advice. Obviously knowledgable. Very efficient. A totally positive experience.

Japan Uncovered

Thursday 27 Mar 2025
Overview Rating:
Our Service: Excellent
Efficient, courteous and did what was expected. Easy to book and address any specific requirements.

As good as they’ve been as we’ve previously travelled with them.

Japan Uncovered - HN

Tuesday 25 Mar 2025
Overview Rating:
Our Service: Excellent
Very professional and helpful. Answered all my questions and informed me of all the options available for my trip.

Japan Uncovered

Saturday 15 Mar 2025
Overview Rating:
Our Service: Excellent
Keith the representative we chatted with was very knowledgeable and friendly. Japan was a destination on our bucket list and he took us through the most appropriate trip for us. We are so excited to see and experience everything on the extensive itinerary . The free 2 night stay in Singapore on the return journey was an incerdible bonus.

Japan Uncovered - HN

Friday 14 Mar 2025
Overview Rating:
Our Service: Excellent
We attended a presentation given by Wendy Wu staff. It was delivered really well giving us good insights to some of their tours...China, Cambodia and Vietnam, Japan and India. Refreshments were available on the day throughout the session. We booked our holiday the same day with Matt Mears who was fabulous and he went the extra mile for us. Cannot wait to visit Japan. Brochures for all their tours were available on the day. Really enjoyed the experience.

Japan Uncovered

Thursday 06 Mar 2025
Overview Rating:
Our Service: Excellent
I sent an email enquiry early yesterday morning. By 6pm we had our trip to Japan confirmed. We dealt with a wonderful professional consultant, Alexia Christou who sourced the trip and the flight upgrades within a few hours. She was so pleasant to deal with, the process could not have been easier.

Our Response

Thanks so much for your lovely review, Alexia, will be delighted to hear your comments. Enjoy Japan!

Japan Uncovered - HN

Saturday 01 Mar 2025
Overview Rating:
Our Service: Excellent
Julia was very helpful, really talked me through the holiday and helped me choose

Japan Uncovered

Thursday 20 Feb 2025
Overview Rating:
Our Service: Excellent
Very helpful, friendly and informative. Was able to accommodate all my requests and helped me to decide what was best to meet my needs. The process was simple and stress free.

Japan Uncovered

Saturday 15 Feb 2025
Overview Rating:
Our Service: Good
Initially the pricing was somewhat confusing as I never received a written priced quote. However after a bit of too and froing everything was resolved. A very inclusive tour, which was just what we wanted for our first visit to the country. One gripe is the rather expensive upgrades and some of the extensions. We will see after we take the tour whether the extra expense was worth it.

Japan Uncovered - HN

Friday 14 Feb 2025
Overview Rating:
Our Service: Excellent
Keith was so helpful & knowledgeable about Japan.
Ensured booking our trip to Japan was easy & straightforward

Japan Uncovered - HN

Sunday 09 Feb 2025
Overview Rating:
Our Service: Excellent
Very helpful guy who listened to what we wanted then gave us suggestions. He worked at giving us a very interesting trip to Japan.

Japan Uncovered

Thursday 06 Feb 2025
Overview Rating:
Our Service: Excellent
Very good. Helpful and informative.

Reviews

Don't just take our word for it - read our reviews!

Find out more
Why Choose Wendy Wu Tours?
Experience & Expertise
  • Over 25 years of experience
  • Friendly, knowledgeable regional specialists
  • Exceptional Value & Extraordinary Experiences
Peace of Mind
  • Seamless, end to end holidays
  • Global award-winning service
  • Highly Experienced Guides
Don't just take our word for it
  • 5* Trip Advisor rating
  • Gold Award Feefo Accreditation