Reviews

Very good service during the booking, just hope the holiday we have booked with Wendy Wu is as good.
This is our most expensive holiday ever.

We had a great 4 nights on the Mekong Explorer. The staff were all lovely, helpful and efficient. The two spa ladies were brilliant. The food was good and the staff were very attentive in the dining room.

Superb organisation, knowledgeable guides, helpful staff. Well-organised visits.

Food good; if anything too much, but they adjusted with experience. Bit low on fruit towards the end of voyage. Overloaded on sticky rice! Avoid western-style food (unless trained by a western chef!)

Room was great (clean, although some minor signs of wear). Clean and comfortable bed.

Accommodation was very good throughout.
Organised trips were good although I feel a couple of day's too much was Organised leaving little free time to explore individually.
Due to time constraints sometimes it was a taste of, rather than an indepth visit of somewhere.
Although all inclusive, all meals except breakfast were set menu's, which means you get to enjoy local food, however no choice of what you have
There were some real highlights and I feel good value for money. Definitely head off with a sense of adventure and a sense of humour and enjoy the journey.

The cabin was a good size and staff were excellent. The meals were well prepared if a little repetitive. The crew always made sure we were well looked after.
As an aside, the crew did all they could to make the cruise pleasant but there isn’t actually that much to see or do in the delta. This is a matter for the tour organisers and in no way reflects badly on the stay on board.

I can't fault the service I've had so far. I rang and was answered very quickly, definitely a plus in my book! Cheryl gave me all the information I asked for and made the process extremely easy and pleasant. This,so far, is the best service we've had from a holiday company. I travel quite regularly and this is my first time with Wendy Wu, but hopefully won't be the last.

knowledge and polite service

We have been away with Wendy Woo Tours in the past and have just booked a holiday for next year.

Friendly professional answered all our queries and a good experience.

The tour looks great but we are only at the booking stage and while booking I put that we do not drink alcohol and would any concession be made on the price. I then got rather a curt email saying ‘ no drinks are included’ - which firstly is odd as it talks about being ‘ all inclusive and no extras!’ And most hotels I usually stay in include bottled water if the water is undrinkable and secondly and more importantly the 7 day river cruise clearly states in the detailed itinerary that local bear / wine and drinks are included . I sent this on to the email team and no response back . Now where I work I would not condescend to my customers / I would ensure I printed correct information and would feed back if I was wrong. I hope after the expense of the trip that this is not an indication of how they run the trip or will not be a memorable 30th weddings anniversary!

An absolutely amazing adventure with a great group of people and an amazing guide in Vietnam - Kim !
This was my first solo holiday and I would not hesitate to go on another Wendy Wu tour but this will take some beating !
We saw Vietnam essentially from top to bottom . From the bustle of Hanoi to the peace of the Panhou retreat just 30km from the Chinese border to the majesty of Halong Bay . Then onto Hoi An and Hue both so different but both equally memorable . Then Saigon - a Vespa tour is an essential for everyone - and the time to reflect on what we saw in the Cu chi tunnels and the war remnants museum . And then onto the Mekong delta for an overnight stop in Ben tre
The walking in Hoang Su Phi was not as challenging as the itinerary might have suggested and I chickened out of the cycling ! The hotels were all well situated and all of a more than acceptable standard - the most important part was the beds as certainly needed good nights sleep to keep up with the adventure .
The group was sad to leave Vietnam and Kim who as I have already said was amazing at looking after us and was full of amazing stories and shared his experiences with us .
However we still had Cambodia to visit and I guess my only criticism of the whole trip was it should have been slightly longer to give us a bit more time in Cambodia . The Angkor Wat complex was amazing as was the visit the following day to the village on stilts . Our guide Chet obviously had a hard act to follow but again he was great !
My highlights - the retreat , walking in the mountains , Halong bay , the bamboo circus in Hoi An and the mad ride on coracle boats , the Vespa tour ,eating and drinking fresh coconut in the Mekong the Angkor complex and the Phare Circus !
A truly amazing adventure

Amazing Holiday with excellent guides throughout