Reviews

Service that could not be faulted

Our tour guide David was amazing going above and beyond to ensure our group had a fabulous time. 🤩 The trip is great, but heavy going, with a lot to packed in. Be prepared for early starts, long days, and time sitting on trains, coaches and airports.. In retrospect I’d reduce days spent on the Yangtze and add those days onto Shanghai (so much to see and do). 🤔 Pack light, take a light rain -Mac, spare trainers, use either Alipay or WeChat - both widely used (more than cash or credit cards) in China. Most of all be prepared to be amazed and say ‘WOW’ a lot😉

Customer Services representative Joe took time to understand our needs and concerns and we were able to book our Grand Tour of China.

Quick answer of the phone. Everything explained clearly and all questions answered. Have now booked.

Great way to see China, However trip 3 days to long should have spent one more night in Guling then on to Shanghai for 3 nights food reasonable to start with ,poor towards the end of trip to many lazy Susans
not enough variety!! 3 meals a day not necessary breakfast and evening meal sufficient with more money being spent on the evening meal Quality

This is quite a fast paced tour that covers a lot of sites in China. The hotels are clean with friendly staff. Food is okay but contain a lot of oil and fatty meat with bones in it. Our tour manager and expert tour guide were very good and looked after us really well.

A lot of walking is required on average you will do about 15000 steps as thee is a lot of sight seeing. Be prepared for crowds as there are a lot of holiday makers out and about. The shows that you are taken to a night are excellent and with going to.

All in all a great experience.

Patient advisors, (especially Zoe, who had the patience of a Saint, answered numerous questions, giving us great advice and information about our pending trip.

I would like to take a moment to share my sincere appreciation for Zoe and the outstanding service she provided while assisting with my upcoming China tour booking.

Zoe’s kindness and friendly nature made the entire process smooth and enjoyable. She was patient, attentive, and always willing to go the extra mile to ensure all my questions were answered. Her in-depth knowledge of the tour options and travel arrangements gave me great confidence in my choices, and her clear explanations made everything easy to understand.

What stood out most was her genuine willingness to help. From the initial enquiry through to finalising the booking, Zoe was consistently professional, responsive, and thoughtful in her approach. She made what could have been a complex process feel effortless. Zoe has helped me with my other bookings to Vietnam and Thailand.

Zoe is truly an asset to your team, and I’m very grateful for her assistance. I look forward to my upcoming trip knowing everything has been arranged so well.

Liz is always great this will be trip 5 we have seen Asia with Wendy Wu Tours
China, India, Vietnam,Cambodia, Thailand and now after 10 years back to China looking older and with more grey but still looking forward to the next Wendy Wu adventure with comfort.

Easy transition to booking the trip ,the wait will be the hard part but looking forward to it.

Liz in Auckland has answered all our questions and made what travels extras that we want to do SOOO easy.
This is going to be our second Wendy Wu adventure and looking forward to it. China here we come.
Thank you again for the selection as there are so many to choose from and your team do an awesome job:)

Exceptional service Tour guides extremely knowledgeable and helpful