Reviews

Excellent tour of China! Right from the first day this tour is full of all the things that China is well known for; things that we’ve all heard about and read about and in this tour we visited them all. Our tour manager, Alice, was very attentive, knowledgeable and thoughtful to everyone on the tour, and she spoke impeccable English. She is an excellent asset to Wendy Wu Tours! We had never been to China before and this tour was just right for a first introduction. Well done Wendy Wu Tours!

Enchanted China covered all the highlights of China accompanied by an excellent, friendly and knowledgeable guide. We were a group of 15

There is a lot of travel, with 3 long train journeys and a lot of walking on many days, but the sights are all worth the effort. China is an extraordinary country and this trip enabled us to get glimpses of the highlights. There were some excellent excursions and shows included as part of the trip but also lots of optional trips, which cost extra and had to be paid for in cash in the local currency.

The hotels were generally very good with good facilities and all the local guides were knowledgeable. Breakfast was included and often lunch served in a local restaurant.

Overall it was an unforgettable experience we thoroughly enjoyed.

The booking experience was excellent. Lisa was helpful, knowledgeable and professional in her support.
We would recommend Wendy Wu booking service.

Lisa was extremly helpful and patient helping me with every question that i had. Was not pushy and gave clear costs and breakdowns.

Service rating :

Excellent from initial booking and throughout the tour.

Product :

Excellent. Great range of locations visited with fantastic tour guide.

Service rating :

Very organised and well planned.

Product :

Good original price for tour but then seemed to be lots of extras that had to be paid while on the tour. It would have been better for these to be paid up-front.

Service rating :

Excellent tour, brilliant leader & City guides. Helpful directions to good restaurants.
Best Wishes to Alice ~ our leader.

Product :

Everything was better than expected and nothing went wrong

Service rating :

All in all a very impressive package with the China tour, great value for money, tour guides excellent, top hotels and excursions, so would definitely recommend this company for your tour/holiday

Product :

A totally great experience, takes in all the top locations

Service rating :

Everything ran to schedule.. Most of the hotels were good. The Beijing hotel was a bit grubby.

The national guide was excellent and the local guides good. Better local info could have been provided for the free time on this tour, eg vicinity of local restaurants, local attractions etc. Where lunches were not provided the tours that overlapped lunc time should have included time and recommendations where to eat lunch. English City maps would have been useful. We only got these in Shanghai.

Group included meals needed to provide for all tastes rather than the lowest level of spiciness. Group meals were to bland for our taste.

Product :

See above. Generally good but room for improvement re the Beijing hotel, local information for free time. The amenities package for the Yangtze cruise was miss sold as it only covered 2 pre and dinner drinks and no drinks for lunches. We sorted this out but it was a problem.

We enjoyed the overall experience of the tour.

Service rating :

The holiday was well organised. Our National Guide was excellent and the whole China experience, although busy and hot was a wonderful experience with visits to all tourists' sites in China, with the added experience of the bullet train, the cruise down the Yangtze, etc.

Product :

We could not have done this trip on our own, so we were pleased that we went with a reputable company who knows the country well.