Reviews

Very interesting holiday busy itinerary.
Saw lots excellent guide.

Wendy Wu Discover Japan tour was interesting and it was good that all meals were found so we didn’t have to hunt for good restaurants. Food was very good and more than plentiful. Sometimes eating in the hotels where we stayed and sometimes our guide walked with us to nearby restaurants. The days were quite full on and the coach travel a bit difficult as seats were small and my (tall) husband struggled to get his knees into the seat space. It would have been better to travel a bit more by train. Our guide was knowledgeable about historical Japan and the many shrines and temples we visited. We did ask her for some more up to date information about how the Japanese live now as we felt this would have been more interesting and we got very little on this side of things. Our tour group was mixed with people from the UK, Australia and New Zealand which gave a great atmosphere and everyone got on really well. Hotels were mostly very good, modern style. One was down a side street so we had to trundle our cases uphill which was a challenge for some and we helped each other. We did some crafts like paper making and decorating chopsticks with gold leaf. Watched a tea ceremony, did some sake tasting and some origami. These were good activities making a change from touring round temples. The transfers were odd as on arrival in Tokyo we were taken by taxi to the hotel. On leaving Osaka we were taken by taxi to a bus stop then waited 90 minutes for a bus to the airport. We would have preferred to return to Tokyo for the last night then flown straight back rather than going from Osaka to Tokyo and then flying home - it made a very long day coming home.Overall we enjoyed the tour but found that admin from Wendy Wu was poor. We got different answers to questions we asked, sometimes no reply to emails with requests regarding transfers etc. We had to write many emails to get flight options to upgrade to premium economy. For this reason we would not book another tour with Wendy Wu as touring should come with reassurance to things we need to know before travelling without so much hard work on our side to gain information.

Very well organised but found to be very tiring in part necessary to see as much as possible. The hotels were adequate although bedrooms on the small side at times.

Could not get through to start with and requested a call back
This came a couple of hours later.
Andrew was very helpful and answered our queries very quickly.
We were then time to think through options
Andrew even stayed beyond his finishing time to call us back
The deal offered was very competitive and so we booked the trip.
Good clear advice without any of pressure to book
Very impressed!

The tour and food were lovely but our tour guide was not very well organised and we felt the tour was let down by her.

Sandra and the team were exceptionally helpful.

Good knowledge and experience regarding the areas we were interested in visiting.

Fantastic hotels, food, guide and trips. Only disappointment was Mt. Fuji hiding behind heavy cloud and unable to go to 5th station, but obviously beyond Wendy was control.

Very helpful, professional and personable

Having previously toured before with Wendy Wu I was confident and ready to book again. The response was excellent, very helpful with great care and attention to details. Thanks, looking forward to the holiday.

All my questions were answered to my satisfaction.

The trip covered many of the popular tourist sights in Japan, but also some different places and experiences that I don't think we would have found on our own. Our guide (Meyouke) was fantastic and kept our group in order - especially getting quickly on and off the bullet train. Our group were a mixture of people from UK, New Zealand and Australia and were a fantastic friendly group which made the trip even more enjoyable.

The chosen activities and guide were really good.. At first we struggled a bit with the food, but the later on hotels had more variety.
Our only negative was the connecting flights made the journeys long and arduous. Perhaps Wendy Wu could offer more alternatives and suggestions to make the customer more aware of how tiring the flights were.

Very helpful and knowledgeable

An absolutely fabulous trip everything worked like clockwork, accommodation and food was first class. The national guide was knowledgeable and went out of his way to ensure that we got the most out of our trip. The itinerary was packed with interesting and diverse visits which gave an introduction to Japan .
The meet and greet at the airport and assistance at the airport on departure made the trip stress free.