The Award-Winning Tour Specialist

Reviews

Don't take our word for it - read what our customers are saying!

Celebrating 25 Years of tour excellence

Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself.

It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform called Product Review. Once you have made a booking or returned from one of our tours, you can rate your experience with us below. We then display these reviews, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

Back to Classic Mekong
 
Rating
Customer Review

Classic Mekong (Upper Deck)

Thursday 28 Nov 2024
Overview Rating:
Our Tour: Good
We had a great trip. Travel arrangements, including special meals, went smoothly. An excellent itinerary means you get to experience exciting cities, historic sites, rural life and a super cruise on the Victoria Mekong, a very comfortable boat. The people are friendly and welcoming and the country guides worked hard to give us an insight into the history and culture of both countries. The hotels and restaurants were generally very good. Our only reservation - and the reason w didn't give 5 stars - relates to the food. It was good and with generous portions. However, excluding breakfast, the meals were all on a fixed menu basis. We understand that this works well for tour companies and restauranteurs, but one fixed menu was pretty much like any other fixed menu and this meant the meals soon began to feel repetitious. This was more pronounced for vegetarians, where the selection of dishes was more limited. When you think of all the positives on the trip, this seems a relatively small gripe, but one we thought worth mentioning. Our impression was that overall our group (20) felt they'd had a wonderful experience.

Classic Mekong (Upper Deck)

Tuesday 26 Nov 2024
Overview Rating:
Our Tour: Good
We loved it, but don't know the reason for the substantial extra charge for the upper deck cabin. The room size an both decks were identical, both had balconies and there was no great scenery to look at.

Classic Mekong (Main Deck)

Tuesday 15 Oct 2024
Overview Rating:
Our Service: Excellent
Excellent, very efficient and very quick in processing my trip

Classic Mekong (Main Deck)

Friday 26 Jul 2024
Overview Rating:
Our Service: Excellent
Booked a tour with you in 2010 and service was excellent as was the tour. Because of this, we decided to book through them again. We were not disappointed. The service we received was excellent and we highly recommend them.

Classic Mekong (Upper Deck)

Tuesday 30 Jan 2024
Overview Rating:
Our Service: Excellent
I have used Wendy Wu when visiting China, two joined trips to Japan and Ecuador with the Galapagos extension. I have now booked the Classic Mekong for this Spring. I am looking forward to this trip. I am certain I will use Wendy Wu again another year. I like that everything is included, including the tipping. which makes one feel very comfortable.

Classic Mekong (Upper Deck)

Saturday 13 Jan 2024
Overview Rating:
Our Service: Excellent
Booked at Destinations show, Manchester and Byron was very knowledgeable and efficient. Minor issue when we received confirmation e mail but dealt with instantly. Overall a pleasure to deal with everyone involved.

Our Response

Thanks for your review, Byron will be delighted to read your comments. Do let us know if we can help with anything else. Jimmy

Classic Mekong (Upper Deck)

Monday 04 Dec 2023
Overview Rating:
Our Tour: Excellent
Cabin was very comfortable. Food excellent. Trips off the boat were very interesting and very good entertainment. Lovely outside pool and sunloungers. Everything you would expect from a Cruise.

Classic Mekong (Upper Deck)

Wednesday 29 Nov 2023
Overview Rating:
Our Tour: Excellent
Such an interesting and well organised experience. Great crew, good entertainment, stunning views and fascinating trips ashore.

25 Year Anniversary Classic Mekong (Upper Deck)

Saturday 04 Nov 2023
Overview Rating:
Our Tour: Good
Full on travel experience. All travel arrangements and pick ups were organised superbly
The hotels were all of a good standard and the beds high quality aiding great sleep
Cambodia was beyond expectations as was our guide Buvnath. The Angor complex and the Ta Prohn temples ( Tomb Raider film) was breathtaking despite the high humidity and the rest of the itinerary was very interesting. A luxury coach transferred the 16 of us to Pnom Penn.
Next was a cruise down the Mekong river which was a welcome respite after a few days touring
The boat was lovely as were the staff and the evening entertainment was authentic.
Wendy Wu greeted us for the cruise and it was fun to hear how she had built her tour business
3 groups amalgamated on this cruise and I felt the trips out were a bit busy with all of us descendingon each location.
After 3 days on the Mekong River it was a transfer to Saigon.
This day was less successful as a packed and somewhat repetetive days activities and a late lunch meant we arrived in our hotel with little time to shower and freshen up for dinner which I decided to miss.
After that day the tour picked up again and our new guide Hoi kept the group engaged and the travel arrangements from then on were faultless including 2 internal flights from Ho Chi Min to Da Nang for the beautiful Hoi An and then onto Hanoi.
Hoi made sure each hotel had all our details in advance and arranged luggage collection /porterage so no lengthy lobby waits to get to our rooms.
The evening show in Hoi An was a spectacular display of acrobatics traditional music and dance and I am glad this was included
The seaplane flight over Halong bay was like something out of a James Bond movie and the cruise on the Junk was very pleasant
Why only 4 stars
I felt some of the food /set meals provided were bland , and unimaginative for the price point .The veg was always excellent but one restaurant gave us pork complete with hairy skin!! which nobody ate much of! The last nights meal was very average and a disappointment.
Overall a great experience which I would recommend
The food does need improved for the evening meals

25 Year Anniversary Classic Mekong (Upper Deck)

Thursday 02 Nov 2023
Overview Rating:
Our Tour: Excellent
This was our 2nd tour with Wendy Woo having visited China in 2019, and we were not disappointed. Through out the tour was well organised, fun but full on at all times creating many memories and experiences.

25 Year Anniversary Classic Mekong (Main Deck)

Wednesday 01 Nov 2023
Overview Rating:
Our Tour: Good
Excellent ship. Beautiful cabins. Food was extremely high quality. Staff were friendly and professional, though lack of English posed some problems. Only downside was quality of land visits.

25 Year Anniversary Classic Mekong (Main Deck)

Tuesday 31 Oct 2023
Overview Rating:
Our Tour: Excellent
Well organised good price hassle free from start to finish and that all important personal touch. Friendly staff and attitude

Classic Mekong (Main Deck)

Monday 30 Oct 2023
Overview Rating:
Our Tour: Good
The Vietnam part of the Tour was first class with an excellent Tour Guide and Manager who was a constant source of interesting information about the sites we visited.
The Cambodia Tour manager was very efficient on logistics and safety, but he did not make much of an attempt to guide us round the sites (not even Angkor Wat) preferring to give us a quick summary on the bus, and then let us wander around on our own with a time deadline to get back to the bus. I felt seriously under-informed. Very disappointing.

Classic Mekong (Main Deck)

Saturday 28 Oct 2023
Overview Rating:
Our Tour: Excellent
Fantastic trip with incredible guides. Numerous highlights. The cruise on the Mekong was incredible.

Classic Mekong (Upper Deck)

Saturday 03 Jun 2023
Overview Rating:
Our Service: Excellent
It was good to be able to sit down with an agent to sort out what we wanted. So much better than trying to do it online.