The Award-Winning Tour Specialist

Reviews

Don't take our word for it - read what our customers are saying!

Celebrating 25 Years of tour excellence

Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself.

It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform called Product Review. Once you have made a booking or returned from one of our tours, you can rate your experience with us below. We then display these reviews, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

Back to China
 
Rating
Customer Review

Discover China by Rail

Tuesday 16 Jun 2026
Overview Rating:
Our Service: Excellent
Booking was a dream. All our questions were answered and by the end of two conversations we felt confident that Wendy Wu had exactly the right tour for us.

Grand Tour of China

Tuesday 16 Jun 2026
Overview Rating:
Our Service: Excellent
Customer Services representative Joe took time to understand our needs and concerns and we were able to book our Grand Tour of China.

Magnificent China

Tuesday 16 Jun 2026
Overview Rating:
Our Tour: Excellent
almost everything was perfect. a couple of restaurants we went to were cafeteria-style, and the food was greasy, tasteless and lacking in protein.

Magnificent China

Monday 15 Jun 2026
Overview Rating:
Our Tour: Excellent
The holiday is very comprehensive and covered all of the locations and experiences that I was hoping for. The hotels were excellent as was all the food. Our tour lead, Lilla, went above and beyond to make sure we were all satisfied, definitely going the extra mile to retrieve lost phones and wallets! I would recommend this tour to anyone wanting a well rounded experience of China

Our Response

Thank you so much for taking the time to share this, it’s absolutely wonderful to read!

We're thrilled that the itinerary hit all the right notes for you, from the hotels to the (very important!) food. But we have to say, Lilla will be over the moon when she sees your kind words. Going full detective mode to reunite people with their lost phones and wallets is certainly above and beyond, even by our standards, we might have to get her a cape!

It means the world to us that you'd recommend the tour so highly. We hope the memories stay with you for a long time to come.

Thanks,
Jimmy Wendy Wu Tours

Wonders of China

Monday 15 Jun 2026
Overview Rating:
Our Tour: Excellent
Wonderful holiday but very tiring!! Bruce our guide was amazing very patient and was always there when you needed him! Would highly recommend

Our Response

Thanks for your review. We often get feedback about Bruce and he will be delighted to hear of your comments. Hoping to be of service to you again. Thanks, Jimmy, Wendy Wu Tours.

Wonders of China

Monday 15 Jun 2026
Overview Rating:
Our Tour: Excellent

Our Response

Dear Customer,
Thank you for your 5-star rating. We are glad you enjoyed our tour and hope to welcome you soon on another adventure with us.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Magnificent China

Monday 15 Jun 2026
Overview Rating:
Our Tour: Excellent
Excellent holiday. Very well organised, with very full agendas every day. On paper some of the agenda items didn’t seem that interesting, but once there greatly exceeded expectations, lots of great surprises.
The tour leader we had for the trip (Andy) was exceptional and ensured everything ran perfectly and everyone’s needs were met. The local tour guides were very knowledgeable and again ensured the group got the maximum benefit from every location we visited by
providing good background information before each visit and then site specific information during attendance on site.
My only criticism was the food, while good quality was a bit safe, that is they lacked dishes with good spice and chilli which I was expecting in certain regions, which I feel was due to “westernising” the menu to cater to a large group. Options should be made available for more adventurous eaters.
I also would have appreciated more street food style eating rather than having every meal in a closed in room at a round table.
Overall a great trip.

Our Response

Dear Customer,
Thank you for your kind comments. We are delighted to hear you had such an enjoyable trip and that it exceeded expectations in many ways.
We also appreciate your thoughts regarding the dining experience, and we will ensure these are shared with our product team for review as we continue to refine our itineraries.
It is wonderful to hear your Tour Leader and local guides helped make the journey so memorable. We hope to welcome you on another adventure in the future.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Ultimate China

Monday 15 Jun 2026
Overview Rating:
Our Tour: Excellent
A fantastic and comprehensive tour of China which was superbly organised from start to finish thanks to our wonderful, professional and very friendly guide called Grace. In fact all of our guides for each city were brilliant too. Local knowledge and their english were outstanding. I can thoroughly recommend this holiday. The weather was in our favour which helped. The food was plentyful and varied and the hotels were all top class.

Our Response

Thank you for your lovely review.

We are very pleased to hear that you found the tour to be both comprehensive and well organised throughout. It is especially pleasing to know that Grace made such a positive impression with her professionalism and friendly approach, and we are equally glad that the local guides in each city met the same high standard. Their knowledge and command of English are assets we greatly value.

We also note your comments on the weather, the variety and quality of the food, and the standard of the hotels, all of which we are delighted contributed to a successful trip.

Your recommendation is much appreciated, and we hope to welcome you on another Wendy Wu tour in future.

Thanks,
Jimmy, Wendy Wu Tours

Gems of China

Sunday 14 Jun 2026
Overview Rating:
Our Tour: Excellent
Very well managed with perfect execution-a fabulous trip and opportunity to be see the fantastic sights and culture in China. It was an adventure using, train, plane and ship to cover so much ground and experience pockets of this growing natuon. Highly recommended!

Our Response

Many thanks! We're all delighted you had a wonderful time in China! We do hope to be of service to you again. Thanks, Jimmy, Wendy Wu Tours.

Wonders of China

Friday 12 Jun 2026
Overview Rating:
Our Service: Good
Very helpful with arrangements
Answered all my questions

Our Response

That's great to hear and do let us know if we can be of any further help. Thanks, Jimmy, Wendy Wu Tours

Additional Night Shanghai|Classic China

Friday 12 Jun 2026
Overview Rating:
Our Tour: Excellent
From the very first day to our last our trip has been superb with amazing local guides and our main guide (Amanda) who looked after everyone at our group of 25 travelers very well, I highly recommend this trip to get some cultural and historical exposure to china, all our visits and shows were of very high quality.

Our Response

Dear Carlos,
Thank you very much for your lovely 5-star review and we sincerely appreciate your recommendation. We certainly hope to welcome you again on one of our tours in the near future.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Magnificent China

Thursday 11 Jun 2026
Overview Rating:
Our Tour: Excellent
Had an amazing time in China, our guide Lila was very helpful and friendly and the local guides were very knowledgeable about the areas. I would 100 percent book another tour with Wendy Wu

Our Response

That’s wonderful to hear, really glad you had such a fantastic time in China. Lila is a gem, and it’s great that the local guides brought each area to life for you. We’d love to see you on another tour whenever you’re ready.

Jimmy, Wendy Wu Tours

Wonders of China

Tuesday 09 Jun 2026
Overview Rating:
Our Tour: Excellent
This 16 day tour of the highlights of China was amazing. Wendy Wu organised everything perfectly, and our guide Gary Guo was excellent. He managed to shepherd 18 of us through Beijing, Xian, Yichang, Yangtze River cruise, Chongqing, Guilin, Yangshuo and Shanghai via 2 high speed trains, 2 internal flights and 2 river cruises (4 nights and 4 hours).

The standard of the hotels was very good, and all busses were of a high standard with good, safe drivers.

Everything listed as included in the itinerary was included, and the few extra options were of good quality.

The food was plentiful and of good quality, although it did get somewhat monotonous over the 2 weeks of very similar dishes for lunch and dinner.

I would not hesitate to recommend Wendy Wu and Gary Guo for a tour of China.

Our Response

Thanks so much for taking the time to write this, it sounds like a proper whistle-stop tour of China, and we’re delighted it all went so smoothly. Gary Guo will be delighted to hear he kept everyone together across all those trains, flights and cruises!

Really appreciate your honest feedback about the food too, point taken on the variety. We’ll certainly bear that in mind when working with our local partners. Glad it didn’t spoil what was otherwise an amazing trip.

Means a lot that you’d recommend us (and Gary). Hope to see you on another Wendy Wu adventure soon.

Jimmy, Wendy Wu Tours

Magnificent China

Tuesday 09 Jun 2026
Overview Rating:
Our Tour: Excellent

Our Response

Many thanks for your five star review.

Gems of China

Monday 08 Jun 2026
Overview Rating:
Our Tour: Excellent
Easy to book and amend (as unfortunately we had to). Trip details very accurate and helpful to have the walking guide.
The tour was exceptionally well run. Local guides were all knowledgeable & engaging. Our tour guid "Amanda" was fantastic, so patient and knowledgeable.

Nice hotels - breakfast was buffet in all hotels; chinese restaurant banquet every lunch & dinner.

The sights were well picked, Tiananmen Square, Forbidden City, The Great Wall, Terracotta warriors, and Pandas before a relaxing recharge of the batteries on a Yankzee River cruise.

The Avatar mountains were very very wet - not much views but we did it all the same.
Some stops eg jade & silk factories & brewery were hard sales.
Shows were optional & some included.
This tour is full on, but fantastic and well planned.

Our Response

Thanks very much for this really helpful and detailed feedback. Glad the booking and amending was straightforward (even when you'd rather not have to!), and that the walking guide came in handy.

Fantastic to hear Amanda looked after you so well, she’ll be made up with that. And yes, the Yangtze cruise is a lovely way to recharge after all those incredible sights.

Shame about the rain at the Avatar mountains ,typical luck, but good on you for going for it anyway. And noted on the factory visits feeling a bit salesy; we’ll keep feeding that back to our local teams.

You’re right – it’s a full-on tour, but that’s exactly how you see so much. Really pleased you found it fantastic and well planned.

Hope to welcome you on another tour soon.

Jimmy, Wendy Wu Tours