The Award-Winning Tour Specialist

Reviews

Don't take our word for it - read what our customers are saying!

Celebrating 25 Years of tour excellence

Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself.

It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform called Product Review. Once you have made a booking or returned from one of our tours, you can rate your experience with us below. We then display these reviews, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

Back to China
 
Rating
Customer Review

Magnificent China

Friday 08 May 2026
Overview Rating:
Our Tour: Excellent
All of Wendy Wu's staff from the initial booking through the whole tour were brilliant
the itinerary was everything we hoped for and we had a wonderful time, we will be back !

Gems of China

Thursday 07 May 2026
Overview Rating:
Our Tour: Excellent
The holiday was amazing from start to finish. All sightseeing trips were fantastic.
Food was great in every location.
Hotels were lovely all had comfortable beds plus everything was very clean.
We had a magnificent guide called Andy who went above and beyond to make sure everything went according to plan .
I would highly recommend this tour as it gives a fantastic insight to China .

Magnificent China

Thursday 07 May 2026
Overview Rating:
Our Tour: Excellent
From Beijing to Shanghai and everything in between absolutely amazing holiday.
Tour size (16) was perfect & managed very well by Aaron our tour guide.
Hotel’s & restaurants chosen throughout the tour were very good, my only complaint would be that some of the hotels did not have a bar/lobby to relax & have a drink.
All additional tour guides were professional.
It was good to try different types of Chinese food as we visited different regions.
Overall China exceeded our expectations & would highly recommend this tour, well done Wendy Wu

Classic China

Thursday 07 May 2026
Overview Rating:
Our Tour: Excellent
A very intense but enjoyable holiday.
Our national guide, Cecilia, was superb.

Magnificent China

Thursday 07 May 2026
Overview Rating:
Our Tour: Excellent
Great tour, our National Guide Ian was great, organised, knowledgeable and a genuine good guy.
All local guides added to what Ian didn’t know in detail.
Accommodation was all of a good quality and the transport was great.
Saw everything we wanted, Pandas 🐼 were great.

Our Response

Thank you for your lovely review. We’re delighted to hear you had such a great tour and that Ian made such a positive impression with his organisation, knowledge and genuine care. It’s also wonderful that the local guides added extra insight along the way, and that you were pleased with the accommodation, transport and itinerary. We’re especially glad you enjoyed seeing the pandas.

Ancient Empires of China & Japan

Thursday 07 May 2026
Overview Rating:
Our Tour: Excellent
The Wendy Wu China tour far exceeded our expectations in every way, thanks to our National ****** Addison and the local guides we met along the way. Every aspect of the tour had been carefully thought out and great care taken to provide us with a diverse and interesting picture of China. The places we were taken, the experiences we were given and the culture we observed were fascinating. Each hotel we stayed in on our tour was first rate and we travelled in comfort by coach with first class drivers. I could not recommend this tour more highly as Addison went above and beyond to accommodate everyone in the tour group, always with a smile nothing was ever an issue. Japan was more of a contrast to China than we expected, Sumiko was a great National ******, very knowledgeable about Japan and went the extra mile to ensure we were all happy. My hats off to Sumiko for being able to get the whole group around Japan without any local guides. Even when things came up out of Sumiko's control she managed to find away to work around them. Highly recommend this tour

Our Response

Thank you for your wonderful review. We’re delighted to hear your China and Japan tour exceeded expectations and that Addison, Sumiko and the local guides helped make the experience so memorable. It’s great to know you enjoyed the variety of places, cultural experiences, hotels and comfortable travel throughout. We’ll be sure to pass on your kind words, and we’re so pleased you would highly recommend the tour.

Wonders of China

Wednesday 06 May 2026
Overview Rating:
Our Tour: Excellent
My wife and I went on the holiday to China 6-20 Apr 26 and had a really wonderful time. Our guide Linda, really made the whole holiday extra special. Our time was well planned, well organized and well supported with all the extra local guides Linda used for the whole of the holiday. She organized extra shows and activities that gave us a real taste of her country, and the food she chose for our lunch and dinner meals gave us a broad choice of local regional dishes from all the places we visited. For the 2 weeks we spent in China Linda managed to cram in everything I had on my `bucket list`and a lot more besides. China is a vast country with lots of fascinating historic and modern sites to see. The initial cost of the holiday may seem expensive, but once you see what is included in the cost, it is worth every penny. My wife and I enjoyed this holiday so much we are now looking into visiting Japan next year (2027), thank you Wendy Wu for a really great holiday, with lots of wonderful memories.

Ultimate China

Wednesday 06 May 2026
Overview Rating:
Our Service: Excellent
Vanessa was outstanding and helped me professionally and effectively with the booking

Our Response

Thank you for your kind review. We’re delighted to hear Vanessa provided such professional and effective support with your booking.

Wonders of China

Wednesday 06 May 2026
Overview Rating:
Our Tour: Good
An amazingly full schedule for 16 days. Saw China's amazing historic sites. Tour guide was excellent. Would travel with Wendy Wu again.

Additional Night Shanghai|Additional Night Tokyo – HN|Discover Japan - HN|Gems of China

Tuesday 05 May 2026
Overview Rating:
Our Tour: Good
Both tours had excellent national guides and wonderful tours experiences. The coaches were reasonably comfortable but we were disappointed that the coach windows in China were not clean. The hotels in China were normally 4 star whereas in Japan most were 3 star. The China tour was more strenuous and fast paced.

Our Response

Dear Customer,
Thank you for taking the time to share your honest feedback. We are delighted to hear you enjoyed both tours and that the national guides helped make your experiences so memorable.
We also appreciate your comments regarding the coaches, accommodation and pace of the China tour, and we will ensure these are shared with the relevant teams for review.
Thank you again for travelling with Wendy Wu Tours.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Gems of China , Japan Uncovered

Monday 04 May 2026
Overview Rating:
Our Tour: Excellent
Japan Uncovered was an excellent and well organised tour and Akiko our guide was superb. Only comments would be for more evening entertainment and a few more Western food options for those who do not like fish or tofu.
Gems of China was again an excellent and well organised tour and the options for evening shows gave a the trip a fuller program. CiCi our guide was fabulous and the local guides also added to the whole experience, will recommend both tours to family and friends.
Thankyou Wendy Wu for anther fabulous experience and interesting trip and your Office staff were excellent with sorting out all the questions we had prior to arrival in Japan & China.

Additional Night Beijing|Magnificent China

Monday 04 May 2026
Overview Rating:
Our Tour: Good
I was met at the airport and taken to the hotel without fuss. I joined my longer tour the next day and I did not have access to the tour guide but the hotel was well situated and it was easy to walk around and settle in before the tour.

Our Response

Dear Customer,
Thank you for taking the time to share with us your experience and 4-star review. We would love to discuss your insights in more detail. Please contact us on customerrelations@wendywutours.com.au.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

A China Experience

Sunday 03 May 2026
Overview Rating:
Our Tour: Excellent
Although this trip was short, it was packed with lots of sights and experiences.
The National Guide Ivan was kind, generous with his time and so knowledgeable. The local guides also had a lot to offer.
Our schedule was full, early starts to beat queues and late finishes but the hotels were in good positions to be able to walk out if you wished.
It difficult to choose an highlight but for me it might just be The Great Wall, or maybe The Terracotta Army. I also found the robots amazing.
We all felt safe on the trip, found the people friendly and proud of their country

Glories of China

Saturday 02 May 2026
Overview Rating:
Our Tour: Excellent

Gems of China

Thursday 30 Apr 2026
Overview Rating:
Our Tour: Excellent
Holiday of a lifetime. Saw everything we wanted to see.

Great organisation from Wendy Wu, packed a lot in. Great hotels, clean with large comfy beds. Great food.

Best of all was our tour guide Jacky Zhang who looked after us so well and made sure everything was perfect.