Reviews

The lady was very good answered all questions and gave a great service

Good information given.
Booking holiday quite simple.

We had the most amazing 3 weeks exploring China. We were lucky enough to be part of ‘George’s family’ and had a great group who were enthusiastic and punctual.
It’s a full-on trip with long days and quite a lot of walking/stairs so a reasonable level of fitness makes it easier to manage. Some places were very crowded but you just have to go with the flow and accept it as part of the experience.
Hotels were all fine - all air conditioned and had bottled water, toiletries (inc conditioner in most) and hairdryers in all rooms.
Food was generally good - lunch and dinner were ‘lazy Susan’ style with a good variety of dishes.
We opted for the upgraded amenity package on the cruise which gave access to a dining area with a menu and it was nice to choose a meal and be served for dinner. The drinks package was good and there was also access to a lounge with drinks and snacks.
There wasn’t the opportunity to shower/change before dinner most nights but this wasn’t really a problem - a lot depended on the traffic.
We did all the additional trips offered - would recommend them all apart from the Beijing opera (but that’s personal opinion). The night show in Yangzhou is not to be missed just for the setting alone.
Toilets - these definitely ranged from 5* to no stars!! Western style were available in most places but there was often a queue. Carrying tissues was essential and also hand sanitizer.
The trains were great - allocated seats with plenty of legroom. You had to go through airport style scanners and they randomly picked out issues. Eg. My husbands shaving gel was confiscated on the 3rd train but not the first 2 journeys. There were western toilets on the trains which were clean. It’s worth noting you have to take your suitcase on escalators to get to/from the platforms as well as carry them onto the train.
Overall it was a truly fantastic holiday with a great range of experiences and we’re glad we chose Wendy Wu.

The lady who took our booking was helpful and answered our questions. She was professional and polite

We enjoyed our trip. It was well organised and well led. The itinerary was very full, and needed a fair amount of fitness - a lot of walking and climbing of steps was required. Overall, the standard of transport, hotels and food was excellent.

Excellent organisation and national guide was extremely good.

What a fabulous tour! All our guides were brilliant, with special mention for Aimee who was with us for the whole trip. The hotels were all of a very high standard, as was the Victoria Jenner, the ship we sailed the Yangtze river on. The organization was perfect, everything went according to plan and we had the most amazing group of people to share our holiday with. We had some delicious meals in some very interesting restaurants and private houses. It really was the holiday of a lifetime and the memories will stay with us forever.

A brilliant tour to see all the "expected" sights of China, plus newer tourist locations, with Fantastic tour guides to support travelers every step of the way.

Brilliant experience and well organised especially Ruby our guide

Fascinating, hugely interesting and informative of this huge country with great guides . Hotels all very good, excellent food in local restaurants a great idea rather than hotel international food. Seeing the key sights and the natural beauty of some areas was truly wonderful. I highly recommend recommend this trip.

Fast, efficient and very eager to please. Gave us additional details regarding the trip we are interested in and confidently answered what we asked questions about. Feel very comfortable moving forward and booking our trip to China/Japan.

As a Young Chicken of an O.A.P. i was so thrilled to be treated with such kindness and understanding by Cheril who made my booking so exciting. Its probably the last one i,am ever going to make. But i hope not, Thank you Cheril and Wendy Wu Tours. ** LOOK OUT CHINA , HEAR I COME, !

wonderful service and time spent on helping you plan hyour holiday having worked customer service, wendy wu is everything id expect and more

flights are sorted as are meals and the tour mixes the old with the new