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Reviews

Don't take our word for it - read what our customers are saying!

Celebrating 25 Years of tour excellence
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Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself.

It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform called Product Review. Once you have made a booking or returned from one of our tours, you can rate your experience with us below. We then display these reviews, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

Back to China
 
Rating
Customer Review

Ancient China

Thursday 19 Feb 2026
Overview Rating:
Our Service: Excellent
Excellent. Easy to follow. Prompt confirmation.

Classic China

Wednesday 18 Feb 2026
Overview Rating:
Our Service: Excellent
The booking process was excellent. We booked our trip at the Destinations travel show and despite the stand being busy our adviser Keith was very knowledgeable, helpful, and patient. We were able to book the whole trip, including flights upgrades and options all in one visit.
We have subsequently received email confirmation which matches exactly what we understood we had booked.
Hopefully the holiday itself will be as good as the services we have received up until now.

Our Response

Thank you so much for your fantastic 5‑star review!

We’re delighted to hear that your booking experience at the Destinations Travel Show was excellent. Even during such a busy event, it’s wonderful to know that Keith was knowledgeable, helpful and patient while guiding you through your full booking — including flights, upgrades and all your options.

We’re also pleased that your confirmation matched exactly what you expected.

Thank you for choosing to book with us, and we truly hope your holiday is every bit as enjoyable as the service you’ve received so far!

Wonders of China

Monday 16 Feb 2026
Overview Rating:
Our Service: Excellent
Great on the phone very efficient and clear looking forward to holiday 👌👌

Our Response

Thank you for taking the time to leave us this 5 star review, we really do appreciate it.

We are delighted that you have found our service efficient and clear.

We now look forward to welcoming you on your tour.

A China Experience

Saturday 14 Feb 2026
Overview Rating:
Our Service: Excellent
Great service , prompt replies

Our Response

Thank you so much for your 5‑star review!
We’re delighted to hear that you’ve had a great start with us.
It’s wonderful to know you’ve experienced great service and prompt replies — that’s exactly what we aim for.

If there’s anything more we can help with as you continue your journey with us, we’re always here and happy to assist.

Grand Tour of China

Saturday 14 Feb 2026
Overview Rating:
Our Service: Excellent
Liz in Auckland has answered all our questions and made what travels extras that we want to do SOOO easy.
This is going to be our second Wendy Wu adventure and looking forward to it. China here we come.
Thank you again for the selection as there are so many to choose from and your team do an awesome job:)

Our Response

Hi Murray, thank you so much for taking the time to leave a review about the amazing service you received from the lovely Liz! We're delighted that you're now looking forward to your second Wendy Wu tour - wishing you a wonderful time in China when it comes around!

Grand Tour of China

Tuesday 10 Feb 2026
Overview Rating:
Our Service: Excellent
Exceptional service Tour guides extremely knowledgeable and helpful

Our Response

Dear Customer!
Thank you very much for your lovely 5- star review. We appreciate and value your loyalty and support.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Gems of China

Saturday 07 Feb 2026
Overview Rating:
Our Service: Excellent
fantastic everything you could want in a holiday. One thing you should be able to tip who you want and give it to that special person who has made your experience that much better and not be told how much gratuities that you have to pay

Our Response

Dear Customer,
Thank you for your lovely 5-star review. We are thrilled that your holiday was fantastic. We appreciate and value your feedback as it will helps us to refine our tours.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Additional Night Beijing|Ancient China

Saturday 07 Feb 2026
Overview Rating:
Our Service: Excellent
Excellent service, web site very easy to navigate, questions answered quickly and simple to pay deposit, countdown to our trip. Have logged onto our Wendy Wu Portal and love it. Very easy to navigate and there is so much useful information. Great job and well done on the design.

Our Response

Dear Trevor,
Thank you so much for your wonderful feedback! We’re delighted to hear that our portal made the booking process smooth and straightforward. We really appreciate your kind words about the design — it means a lot to our team.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Gems of China

Wednesday 04 Feb 2026
Overview Rating:
Our Service: Excellent
Face-to-face advice on the holiday we were interested in was helpful and informative, as were answers to queries online.Helpful

Our Response

Thank you so much for your lovely review!
We’re delighted to hear that the face‑to‑face holiday advice was helpful and informative, and that your online queries were answered just as clearly.

We really appreciate your feedback and are always here to help with anything you need

Wonders of China

Wednesday 04 Feb 2026
Overview Rating:
Our Service: Excellent
Excellent. Booking was easy, fast & very pleasant.
Our assistant was friendly, professional & very skilled at making our booking.

Our Response

Thank you so much for your excellent review!
We’re delighted to hear that your booking experience was easy, fast and enjoyable. It’s wonderful to know that our assistant was friendly, professional and skilled in helping you secure your holiday.

We really appreciate your feedback and look forward to supporting you again soon!

Additional Night Beijing|Additional Night Shanghai|Magnificent China

Tuesday 03 Feb 2026
Overview Rating:
Our Service: Excellent

Our Response

Dear Customer!
Thank you very much for your 5-star rating of the service provided by our Team.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Wonders of China

Monday 02 Feb 2026
Overview Rating:
Our Service: Excellent
Excellent service provided

Classic China

Sunday 01 Feb 2026
Overview Rating:
Our Service: Good
Warm welcome when I approached the stand. Once I explained what I wanted I was introduced to Kieth who listened to my requirements showed me the brochure for China. I agreed the tour I wanted and he explained the costs and dates available. Once this was set I explained that I wanted to travel business class and he contacted Matt who provided the costs and times of travel. In a very shirt while I had the date and time of travel plus the type of travel that I wanted. All the above made for a good experience and met my needs hence my agreed booking.

Additional Night Beijing|Hong Kong Glimpses (2N/3D)|Wonders of China

Sunday 01 Feb 2026
Overview Rating:
Our Service: Excellent
From the moment of our first contact nothing was too much trouble. We went through a few changes to our itinerary and flights and our consultant did not tire of giving us all the different options.

Our Response

Dear Leanne,
Thank you so much for your lovely 5-star review!
We’re so pleased to hear that you felt well supported from your very first contact and that your consultant was happy to work through all the changes and options with you. It means a lot to know the process felt easy and stress-free.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Grand Tour of China

Saturday 31 Jan 2026
Overview Rating:
Our Service: Excellent

Reviews

Don't just take our word for it - read our reviews!

Find out more
Why Choose Wendy Wu Tours?
Experience & Expertise
  • Over 25 years of experience
  • Friendly, knowledgeable regional specialists
  • Exceptional Value & Extraordinary Experiences
Peace of Mind
  • Seamless, end to end holidays
  • Global award-winning service
  • Highly Experienced Guides
Don't just take our word for it
  • 5* Trip Advisor rating
  • Gold Award Feefo Accreditation

Wendy Wu Tours is an Associate Member of the United States Tour Operators Association. However, Wendy Wu Tours is NOT a participant in the USTOA $1 Million Travelers’ Assistance Program and is not held by USTOA to certain other standards required of Active Members.