The Award-Winning Tour Specialist

Reviews

Don't take our word for it - read what our customers are saying!

Celebrating 25 Years of tour excellence

Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself.

It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform called Product Review. Once you have made a booking or returned from one of our tours, you can rate your experience with us below. We then display these reviews, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

Back to China
 
Rating
Customer Review

A China Experience

Tuesday 14 Apr 2026
Overview Rating:
Our Tour: Excellent
The holiday was well planned and well managed. No excessive queuing at attractions. Accommodation was of a good standard and meals fine.
Only downside was that we dined in a Muslim restaurant, which meant there was no beer or wine on offer. I have no idea why this place was chosen because the food was no different to any of the other restaurants we ate in.
The only other negative I can think of was that one of the hotels had an en-suite with translucent walls!!! Not everyone sharing a room is a couple!

Wonders of China

Sunday 12 Apr 2026
Overview Rating:
Our Tour: Excellent
The itenary let me embraced so much of culture in China. Almost all optional excursions were outstanding. Great hotels and cruise facilities. The main reason I chose this particular trip was due to allowance of free time (2.5) at great wall of China giving me the opportunity go up to the 12th Fortress while others did what was suitable them. This option was not available with any other tour company and it was so great that all excursion levels were addressed at this monumental place.
Would have been perfect if Zhanjiaji National Park was also included but had a brilliant time. Fellow travellers in the group were fantastic too. Highly recommend this tour.
I did my first trip with Wendy Wu last year and was very impressed.

China & Tibet Discovery

Friday 10 Apr 2026
Overview Rating:
Our Service: Good
All questions and requests were actioned in a polite and timely manner.

Our Response

Hi there,

We’re very pleased to hear that your booking process was handled politely and without delay. Providing helpful answers in a timely way is exactly what we aim for, so your feedback is greatly appreciated.

Thank you again for choosing Wendy Wu Tours. We hope you have a wonderful trip ahead and look forward to being part of your journey.

Warm regards,
The Wendy Wu Tours Team

Glories of China

Friday 10 Apr 2026
Overview Rating:
Our Tour: Excellent
A well planned and organised itinerary which included most of the key cities and sites of interest. Some days were long (10 hours+without a return to the hotel) but this is inevitable when there is so much travelling and sightseeing to be done within a day. The hotels were generally excellent, likewise the food, and the guides were friendly, professional and well-informed.

Magnificent China

Thursday 09 Apr 2026
Overview Rating:
Our Tour: Excellent
We had a wonderful holiday
The tour was very well organised
Cynthia our guide was absolutely excellent
She is a credit to Wendy Wu
The only thing I would change is that we were offered too much food and we wasted a lot!
Less food at lunchtime would have been enough but this is a minor quibble

Grand Tour of China

Tuesday 07 Apr 2026
Overview Rating:
Our Service: Excellent
I would like to take a moment to share my sincere appreciation for Zoe and the outstanding service she provided while assisting with my upcoming China tour booking.

Zoe’s kindness and friendly nature made the entire process smooth and enjoyable. She was patient, attentive, and always willing to go the extra mile to ensure all my questions were answered. Her in-depth knowledge of the tour options and travel arrangements gave me great confidence in my choices, and her clear explanations made everything easy to understand.

What stood out most was her genuine willingness to help. From the initial enquiry through to finalising the booking, Zoe was consistently professional, responsive, and thoughtful in her approach. She made what could have been a complex process feel effortless. Zoe has helped me with my other bookings to Vietnam and Thailand.

Zoe is truly an asset to your team, and I’m very grateful for her assistance. I look forward to my upcoming trip knowing everything has been arranged so well.

Our Response

Dear Jo-Anne,
Thank you very much four your glowing 5-star review! I am sure Zoe will be delighted to read you lovely comments. We are glad that Zoe's knowledge, professionalism and genuine care made such a positive impact on your experience with Wendy Wu Tours. We appreciate your loyalty and support. Looking forward to welcome you on your next adventure soon!
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Wonders of China

Saturday 04 Apr 2026
Overview Rating:
Our Tour: Excellent
A very well organized trip, seeing all the must see sights. The rep Ken kept informed with other colleagues so timings of the visits avoided excessive queuing and had less volume of tourists. Meals were included which were all shared banquet, the restaurants chosen for location and quality of local cuisine. This gave us a chance to try many different dishes that were preordered for us and saved time as location was near our itinerary stops. Transportation was very efficient, coach, plane and bullet train.Ken looked after all the details making our holiday totally hassle free. A vast distance covered in two weeks, not a minute wasted. A very interesting and enjoyable "holiday".

Our Response

That's great to hear and I'll pass on your feedback to Ken, he will be delighted that you were happy with his service. Thanks, Jimmy, Wendy Wu Tours.

Gems of China

Thursday 02 Apr 2026
Overview Rating:
Our Service: Excellent
Excellent service great customer service and good pricing.
documentation is fantastic.

Our Response

That's great to hear and do let us know if you have any questions about your tour. Thanks, Jimmy, Wendy Wu Tours.

Grand Tour of China

Thursday 02 Apr 2026
Overview Rating:
Our Service: Excellent

Our Response

Many thanks for your 5 star review! Jimmy, Wendy Wu Tours.

Gems of China

Thursday 02 Apr 2026
Overview Rating:
Our Service: Excellent
Great service , very organised

Our Response

So glad everything went smoothly for you and thanks a million for the lovely feedback. Jimmy, Wendy Wu Tours.

A China Experience

Thursday 02 Apr 2026
Overview Rating:
Our Tour: Excellent
Fantastic holiday, everything as we expected. Great guide, Summer, travelled with us throughout, plus local guides in Shanghai and Beijing. Great organisational skills, tweaking the itinerary so that we missed the busiest times in Tiananmen Sq and at the Great Wall.
Food was excellent - too much of it!
Hotels also excellent.

Our Response

That's great to hear and I'm sure Summer will be delighted to hear of your review. She's one of our top guides and we're very lucky to have her. Thanks for your lovely review, Jimmy, Wendy Wu Tours.

Wonders of China

Tuesday 31 Mar 2026
Overview Rating:
Our Tour: Excellent
Fully recommend Wonders of China tour. Have me a totally different view of China. Very clean, very safe.
The trip covers the main tourist attractions and our tour guide Ken gave an excellent overview of China culture

Our Response

Dear Gary & June!
We’re delighted to receive your wonderful feedback — thank you! We truly appreciate your recommendation.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Wonders of China

Sunday 22 Mar 2026
Overview Rating:
Our Service: Excellent
I had interactions with three different personnel of Wendy Wu and they are all very polite, patient and helpful to me and my wife. Our questions mainly revolved around taking SIA airline instead of Cathay Pacific Airline because we wanted to stop at Singapore for a few days on the way back.

Our Response

Dear Kian,
Thank you very much for your kind words and 5 star review. We are happy to learn that could assist you and your wife with your enquiries. Looking forward to welcome you on our tour soon!
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Additional Night Shanghai|Enchanting China

Tuesday 17 Mar 2026
Overview Rating:
Our Service: Excellent
Friendly, efficient, most helpful.

Our Response

Dear Alan,
Thank you for your 5-star review. Your kind feedback means so much to us.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Wonders of China

Thursday 05 Mar 2026
Overview Rating:
Our Service: Excellent
Fantastic customer service from Stephen. We are very pleased to have booked with them. The tour offered us fantastic and includes so many extras. The company have excellent reviews for their tours. Highly recommended