Reviews

Many thanks for your five star review! Jimmy, Wendy Wu Tours

Hi there, I am so sorry to hear this. I've asked our Sales Manager, Andy, to get in touch with you in the next few days to discuss this with you in more detail. Many thanks for letting us know, we really appreciate it. Kind regards, Jimmy, Wendy Wu Tours.

Thank you for taking the time to share your experience of booking with us. We are delighted to hear that you have chosen our Gems of China tour for next year, it is a wonderful itinerary, and we are confident it will be a journey to remember.

We are particularly pleased that our team were able to offer helpful advice and suggestions regarding your stopover requests. We fully appreciate that adding a personal touch to your outward and return travel can make all the difference to the overall holiday experience, and we are always happy to assist with such tailored arrangements.

Should you have any further questions or require additional adjustments as your departure date approaches, please do not hesitate to reach out. Our team remain on hand to ensure every detail is exactly as you wish.

We truly value your feedback and look forward to helping you finalise what promises to be a memorable adventure.

Thanks,
Jimmy, Wendy Wu Tours

Thank you very much for your kind review and for choosing to book with Wendy Wu Tours. We are delighted that you have placed your trust in us for your forthcoming travels, particularly on what we hope will be many enjoyable encounters with our company.

It is especially pleasing to learn that Matt was able to assist so effectively in arranging your specific requirements. We pride ourselves on our attentive, personalised service, and we shall be sure to pass along your generous comments to him, he will be very happy to hear them!

Wishing you a wonderful journey ahead and do let us know if you have any questions regarding your tour.

Thanks,
Jimmy, Wendy Wu Tours

Thanks for your review and we are delighted you are joining us in September next year. It'll come around quicker than you think!
Please do let us know if have any questions regarding your tour.
Many thanks,
Jimmy, Wendy Wu Tours

Dear Customer,
Thank you for your wonderful review. Our team will be very pleased to hear your feedback.
Looking forward to welcome you on the tour!
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

What a wonderful review to receive, thank you so much for taking the time to share your experience. We're absolutely delighted that the Gems of China tour exceeded your expectations in every way. It's always gratifying to hear that the pre-trip communication, accommodation, cuisine, and guiding all came together to create such a memorable journey.

We completely agree that the early starts and full days are more than worth it when you're discovering China's most treasured sights and we're so pleased you felt the same way.

A special thank you for mentioning George Pu. He is a truly outstanding national guide, and we're thrilled that his knowledge and attentive nature added so much to your trip. We will make sure your kind words are passed on to him personally; we know he'll be delighted.

Thank you again for your glowing recommendation. We do hope we might have the pleasure of welcoming you on another adventure in the future.

Many thanks,
Jimmy, Wendy Wu Tours

Many thanks for your 5 star review! Jimmy, Wendy Wu Tours

Thank you, that means a lot. Swift, thorough, and hassle-free is exactly how we want every enquiry to feel. I'm delighted we could give you the confidence to book, and we're very much looking forward to taking care of the rest.

Jimmy, Wendy Wu Tours

Dear Nathan,
Thank you for taking the time to share your feedback on your recent tour. We are pleased to hear that overall you enjoyed the tour, and Charles and David made it more special and memorable.
Thank you also for your comments regarding the lack of translation during the Three Kingdoms excursion and the hotel room issues. We are sorry for any inconvenience caused and have shared your feedback with our local teams for review and improvement.
We appreciate your support and hope to welcome you and your family again in the future.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Thank you so much this is genuinely a pleasure to read. Cheryl truly is a credit to the team, and we're very lucky to have her. I'll make sure she sees this!

Looking forward to having you on tour with us.

Jimmy, Wendy Wu Tours

Thank you for taking the time to share such a generous review. We are genuinely delighted to learn that your holiday with Wendy Wu Tours exceeded your expectations in so many ways.

We are particularly pleased that you found your National Guide to be both an expert and entirely professional. Their role is to ensure that our guests can enjoy a fully immersive experience without concern for the practical details, and we are very glad that this was reflected in your journey. It is also pleasing to hear that you were impressed with the quality of your accommodation and travel arrangements, and that you considered the overall package to represent exceptional value for money.

Above all, we are delighted hat you gained such a rich understanding of China; its history, its people and its geography. That depth of cultural insight is at the very core of what we strive to offer, and it is wonderful to know that you appreciated it so fully.

Your kind comments will be passed on to your guide who I am sure will be most encouraged by them. We very much hope to have the opportunity to welcome you on another of our tours soon.

With our sincere thanks,
Jimmy
Wendy Wu Tours

That's great to hear and thanks for rating us 5 star! Thanks, Jimmy, Wendy Wu Tours