The Award-Winning Tour Specialist

Reviews

Don't take our word for it - read what our customers are saying!

Celebrating 25 Years of tour excellence

Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself.

It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform called Product Review. Once you have made a booking or returned from one of our tours, you can rate your experience with us below. We then display these reviews, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

Back to China
 
Rating
Customer Review

Gems of China

Saturday 07 Feb 2026
Overview Rating:
Our Service: Excellent
fantastic everything you could want in a holiday. One thing you should be able to tip who you want and give it to that special person who has made your experience that much better and not be told how much gratuities that you have to pay

Additional Night Beijing|Ancient China

Saturday 07 Feb 2026
Overview Rating:
Our Service: Excellent
Excellent service, web site very easy to navigate, questions answered quickly and simple to pay deposit, countdown to our trip. Have logged onto our Wendy Wu Portal and love it. Very easy to navigate and there is so much useful information. Great job and well done on the design.

Gems of China

Wednesday 04 Feb 2026
Overview Rating:
Our Service: Excellent
Face-to-face advice on the holiday we were interested in was helpful and informative, as were answers to queries online.Helpful

Wonders of China

Wednesday 04 Feb 2026
Overview Rating:
Our Service: Excellent
Excellent. Booking was easy, fast & very pleasant.
Our assistant was friendly, professional & very skilled at making our booking.

Additional Night Beijing|Additional Night Shanghai|Magnificent China

Tuesday 03 Feb 2026
Overview Rating:
Our Service: Excellent

Our Response

Dear Customer!
Thank you very much for your 5-star rating of the service provided by our Team.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Classic China

Tuesday 03 Feb 2026
Overview Rating:
Our Service: Excellent
The booking process was excellent. We booked our trip at the Destinations travel show and despite the stand being busy our adviser Keith was very knowledgeable, helpful, and patient. We were able to book the whole trip, including flights upgrades and options all in one visit.
We have subsequently received email confirmation which matches exactly what we understood we had booked.
Hopefully the holiday itself will be as good as the services we have received up until now.

Wonders of China

Monday 02 Feb 2026
Overview Rating:
Our Service: Excellent
Excellent service provided

Classic China

Sunday 01 Feb 2026
Overview Rating:
Our Service: Good
Warm welcome when I approached the stand. Once I explained what I wanted I was introduced to Kieth who listened to my requirements showed me the brochure for China. I agreed the tour I wanted and he explained the costs and dates available. Once this was set I explained that I wanted to travel business class and he contacted Matt who provided the costs and times of travel. In a very shirt while I had the date and time of travel plus the type of travel that I wanted. All the above made for a good experience and met my needs hence my agreed booking.

Additional Night Beijing|Hong Kong Glimpses (2N/3D)|Wonders of China

Sunday 01 Feb 2026
Overview Rating:
Our Service: Excellent
From the moment of our first contact nothing was too much trouble. We went through a few changes to our itinerary and flights and our consultant did not tire of giving us all the different options.

Our Response

Dear Leanne,
Thank you so much for your lovely 5-star review!
We’re so pleased to hear that you felt well supported from your very first contact and that your consultant was happy to work through all the changes and options with you. It means a lot to know the process felt easy and stress-free.
Warm regards,
Julia @ Customer Relations Wendy Wu Tours

Grand Tour of China

Saturday 31 Jan 2026
Overview Rating:
Our Service: Excellent

Ultimate China

Saturday 31 Jan 2026
Overview Rating:
Our Service: Excellent
We made an inquiry about a trip to China in 2027. The agent was able to detail all the information needed and answer all the questions we had regarding the trip we were interested in. The agent was able to book the trip, we put down the deposit and completed all our details very efficiently.

China & Tibet Discovery

Saturday 31 Jan 2026
Overview Rating:
Our Service: Excellent

A China Experience

Saturday 31 Jan 2026
Overview Rating:
Our Service: Excellent
Always courteous and helpful. Nothing is ever too much trouble. The London based teams are particularly keen to ensure a speedy service and in my experience, always place the customer first.

China & Tibet Discovery

Friday 30 Jan 2026
Overview Rating:
Our Service: Excellent
Very knowledgeable. Very friendly. Wendy Wu so everything including visa’s if required. Result!!

Ultimate China

Thursday 29 Jan 2026
Overview Rating:
Our Service: Excellent
Really friendly and helpful. We got answers to all our questions👌 Natasha was lovely!