Reviews

A wonderful experience with amazing sightseeing but you need to have a fitness level there is lots of walking

Great and knowledgeable people at the end of the phone
A pleasure to deal with

The Gems of China tour is exactly as described in the Wendy Wu brochure. Every day is a great experience. Pay attention to the physical rating as it is an accurate reflection for the daily activities.
Our tour guide Addison (Sun Tao) cannot be praised highly enough! Using his 20 years experience he got us ahead of the crowds at all of the major sights which enhanced the whole experience. He genuinely made every effort to make sure everyone on the tour had the best time. His knowledge, empathy and humour is second to none.
One slight thing to mention is that the food is a bit samey over 14 days and whilst that is to be expected some of the meals could be of better quality for the overall price. That said there was plenty of it!
Overall a fantastic experience with many fantastic memories that will stay with us forever.

A superb holiday which ticked all the boxes "in spades!" Supremely well organised, everything going to plan, magnificent experiences, hotels all good, well led by a wonderful head tour guide supported by local expert guides capped by a real bonus in sharing the holiday with a great bunch of fellow travellers with lots of fun and laughter. Also a lovely feeling in having a stress free holiday with responsibility capably handled by our tour guide. Run out of superlatives!

Enjoyed our time during the Gems of China holiday. Saw all the main attractions that you would expect to see, Forbidden Palace and Tiananmen Square in Beijing, the Great Wall, Terracotta Warriors and Pandas at the Panda Conservation Centre. We also enjoyed the shows that were included, especially the Romance of China show during cruise along Yangtze River which we would highly recommend. Our national guide Alice was a true Gem who treated us all as family rather than customers. Our only criticism would be that too much was crammed into each day and we would have appreciated the opportunity to spend more time shopping for souvenirs.

I booked my trip then 3 days later I had to change the date the lady I spoke to was most helpful and I didn’t lose my original deposit it was just put against the new date

The lady was very good answered all questions and gave a great service

Good information given.
Booking holiday quite simple.

We had the most amazing 3 weeks exploring China. We were lucky enough to be part of ‘George’s family’ and had a great group who were enthusiastic and punctual.
It’s a full-on trip with long days and quite a lot of walking/stairs so a reasonable level of fitness makes it easier to manage. Some places were very crowded but you just have to go with the flow and accept it as part of the experience.
Hotels were all fine - all air conditioned and had bottled water, toiletries (inc conditioner in most) and hairdryers in all rooms.
Food was generally good - lunch and dinner were ‘lazy Susan’ style with a good variety of dishes.
We opted for the upgraded amenity package on the cruise which gave access to a dining area with a menu and it was nice to choose a meal and be served for dinner. The drinks package was good and there was also access to a lounge with drinks and snacks.
There wasn’t the opportunity to shower/change before dinner most nights but this wasn’t really a problem - a lot depended on the traffic.
We did all the additional trips offered - would recommend them all apart from the Beijing opera (but that’s personal opinion). The night show in Yangzhou is not to be missed just for the setting alone.
Toilets - these definitely ranged from 5* to no stars!! Western style were available in most places but there was often a queue. Carrying tissues was essential and also hand sanitizer.
The trains were great - allocated seats with plenty of legroom. You had to go through airport style scanners and they randomly picked out issues. Eg. My husbands shaving gel was confiscated on the 3rd train but not the first 2 journeys. There were western toilets on the trains which were clean. It’s worth noting you have to take your suitcase on escalators to get to/from the platforms as well as carry them onto the train.
Overall it was a truly fantastic holiday with a great range of experiences and we’re glad we chose Wendy Wu.

The lady who took our booking was helpful and answered our questions. She was professional and polite

We enjoyed our trip. It was well organised and well led. The itinerary was very full, and needed a fair amount of fitness - a lot of walking and climbing of steps was required. Overall, the standard of transport, hotels and food was excellent.

Excellent organisation and national guide was extremely good.

What a fabulous tour! All our guides were brilliant, with special mention for Aimee who was with us for the whole trip. The hotels were all of a very high standard, as was the Victoria Jenner, the ship we sailed the Yangtze river on. The organization was perfect, everything went according to plan and we had the most amazing group of people to share our holiday with. We had some delicious meals in some very interesting restaurants and private houses. It really was the holiday of a lifetime and the memories will stay with us forever.

A brilliant tour to see all the "expected" sights of China, plus newer tourist locations, with Fantastic tour guides to support travelers every step of the way.