Reviews

I could not be more complementary or positive about the service I had from Cheryl. I initially made contact with a view to discussing options and found Cheryl incredibly helpful and customer focused. She talked me through the options and even suggested a slightly different tour might fit our needs more once I highlighted what we were looking for from the tour. There was no pressure selling or chasing me to make a booking which I appreciated as I wanted time to reflect.
When I contacted Cheryl for the second time to confirm our booking (the one she recommended) she again was very thorough, professional, courteous and efficient and made the booking process very simple. Thank you Cheryl for all your help, you are a great ambassador for Wendy Wu Tours.

A fantastic holiday experience with Wendy Wu which far exceeded our expectations. Our National Guide was an expert who was totally professional & ensured that we had a totally immersive experience free from any worries. The value for money was incredible and we enjoyed quality accommodation and travel arrangements. We learnt so much about China - its history, peoples, geography, etc.

Service that could not be faulted

Overall well plan itinerary. Room for improvement:
Too busy n full back to back schedule for the 9 days experience.
Suggestions:
Include 1 day free time for rest or self activity out of the 9 days.
Food:
Excellent 3 meals.
Observe that meals are cooked differently in Shanghai, Xian, Beijing. But is all similar. For example: eggplant nearly every day , but cook differently!

Peking duck is supposed to be the Highlight in Beijing.
But the skin is very ‘fatty’n not crispy at all. I did not enjoy the Peking duck dinner.
Excessive chillies added on the last dinner in Beijing will then lead to pple not enjoying the dinners due to over spicy taste.
Would be good to plan for 1 or 2 “no lunches”included days to reduce cost and allow for everyone to explore snacks and street food. Tour guides can recommend local foods like in Nanjing road as an example.

Too much detailed histories from some guides.On very hot days, show consideration to elderly people. Too detailed histories n information at ‘forbidden city’ n ‘Tiananmen’ on a day with high temperatures.
Terracotta Army visit was interesting and knowledgeable for me.

One recommendation:
Optional itinerary for foot or body massage to help with relaxation and promote western knowledge of Chinese ancient therapy on healing thru massages.

Fantastic service. Excellent brochure. Fast responses to questions and very clear information. Options given to deal with our specific situation to make the best possible holiday and the most cost effective price. We had been recommended by two different friends and so far not disappointed.

Helpful, informative, considerate and knowledgeable.

Our tour guide David was amazing going above and beyond to ensure our group had a fabulous time. 🤩 The trip is great, but heavy going, with a lot to packed in. Be prepared for early starts, long days, and time sitting on trains, coaches and airports.. In retrospect I’d reduce days spent on the Yangtze and add those days onto Shanghai (so much to see and do). 🤔 Pack light, take a light rain -Mac, spare trainers, use either Alipay or WeChat - both widely used (more than cash or credit cards) in China. Most of all be prepared to be amazed and say ‘WOW’ a lot😉

I rang Wendy Wu to enquire and possibly book our next trip to China. The consultant's name was Kylie and she answered all our initial questions and proceeded with the booking in a clear concise, courteous manner. All our follow up emails have been answered promptly and all our requests have been actioned upon.
We thoroughly recommend booking your next holiday with Wendy Wu.

Very good. Consultant was receptive and understanding of my concerns and questions.

Amazing tour visiting all the main highlights in China. Exceptional guide Amanda who organised the whole holiday dealing with complex logistics of air, train, road travel and moving all luggage from place to place. Expert guides were on hand at all sights who gave expert insight into local culture and history. The tour is fast paced but covers such a vast area of China. The tour is fully inclusive of 3 meals a day served in local restaurants which some could find a little excessive and repetitive. Overall a great trip which we would fully recommend.

Our time in China was truly outstanding! Every moment offered something memorable, making the entire experience remarkable from start to finish. We were incredibly lucky to have Britney as our travel guide. Her professionalism was evident throughout the trip, and her extensive knowledge, excellent communication skills, and genuinely caring approach truly elevated our entire experience. Britney’s thoughtful guidance made every moment more enjoyable and memorable.

Would it be possible to add an extra night in Shanghai for our next China trip? Extending our stay could enhance the overall experience and allow us more time to explore the city’s unique attractions and culture.

Booking was a dream. All our questions were answered and by the end of two conversations we felt confident that Wendy Wu had exactly the right tour for us.

Customer Services representative Joe took time to understand our needs and concerns and we were able to book our Grand Tour of China.

almost everything was perfect. a couple of restaurants we went to were cafeteria-style, and the food was greasy, tasteless and lacking in protein.