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Reviews

Don't take our word for it - read what our customers are saying!

Celebrating 25 Years of tour excellence

Award-Winning Tours & Happy Customers

At Wendy Wu Tours, we want to know what you think about the service you receive when you book with us and what you thought about your tour itself.

It's this vital information that helps us to improve in the future. With this in mind, we have teamed up with an independent review platform called Product Review. Once you have made a booking or returned from one of our tours, you can rate your experience with us below. We then display these reviews, completely untouched by us, so you can trust them 100%.

You can also read more reviews about Wendy Wu Tours on TripAdvisor.

Back to Amritsar
 
Rating
Customer Review

India by Rail

Sunday 10 Nov 2024
Overview Rating:
Our Service: Excellent
Lovely adviser Matt

India by Rail

Friday 08 Nov 2024
Overview Rating:
Our Tour: Good
We saw some wonderful sights and enjoyed our adventure. You have to “embrace” India, it is very, very busy and lots of honking of horns!

We would rate the physical aspect of the tour higher than 2, at Jama Masjid in Delhi there were over 20 very steep steps to get into the Mosque, at Varansi the steps at the ghat again are very steep and you have to be able to get on and off a small boat onto mud banks, there is also a lot of walking. In addition you have to be able to get on and off very busy trains with your luggage that only stops at the station for a few minutes. Hemal our guide was brilliant with some less physically able guests and on two occasions sorted out for our luggage to be driven to the next hotel.

It is a non stop tour, lots of very early starts and late back to the hotel in the evening but we booked this tour as we wanted to see a lot of India and it didn’t disappoint.

India by Rail

Monday 04 Nov 2024
Overview Rating:
Our Tour: Good
Fab holiday except for trains number two and three. Dirty and very shabby ..
first and last train on itinerary were clean and comfortable .

This is my third trip to India and have done trains before but this was a different experience .

Toy train in Shimla is tiny and cramped .
Two seater seats suitable for two slim sized people .
Shabby interior .
Myself and four others from my group were put in a carriage with locals . they had luggage piled in every available bit of space . It was cramped , no room to move .
Man opposite me kept scratching his nether regions , I chose to stand !
No room in other carriages .
Other group members had a more enjoyable trip as they weren’t in a crammed carriage .
Train journeys are not romantic if that’s what you’re hoping for .

Taken to train Station at 6am for an 8am train .some stations are dirty with disgusting toilets ., very few seats .
26 people in tour group , far too big , tour guide could t cope .
Lack of porters . Had to cross and walk down railway lines with our luggage .
Not for elderly or unfit .

Horrendous early starts .and late arrival back at hotel in the evening ., 7pm ish .
Only had time to wash hands then go for dinner
. No socialising due to next morning early starts , usually around 6am .

Hotels were all really good with good Indian food . Don’t expect an English Breakfast .

Some wonderful restaurants for lunch , most memorable one in Shimla .

Jam packed itinerary , no free time for anything which was a shame , but what we got to see and do was superb .

Had a fantastic time but it’s full on .

I’d recommend this holiday 100% if the train was ditched .

Northern India Discovery

Friday 01 Nov 2024
Overview Rating:
Our Tour: Excellent
Great insight to a totally different culture and see the great historical sights.

India by Rail

Wednesday 30 Oct 2024
Overview Rating:
Our Tour: Good
We had a fantastic experience and saw an incredible number of interesting and historic places. It was very hectic though and is not for the old or immobile.
Hotels and food were amazing but we did not have any downtime to enjoy the facilities.
To get a 5 star review the tour holiday should be a day longer with more downtime in the hotels and perhaps fewer very early starts.
Our group was of 26 people. Three needed assistance or wheelchairs at times. I would suggest a maximum of 20 people and the grade should rise from level 2 to level 3.

Saying all that we really loved the holiday and would recommend it to like minded friends.
Finally our guide Hemal was excellent as were the local representatives.

Northern India Discovery

Saturday 15 Jun 2024
Overview Rating:
Our Service: Excellent

Northern India Discovery

Thursday 25 Jan 2024
Overview Rating:
Our Service: Excellent
Excellent, well informed service, just what was needed

Our Response

That's great to hear Martin! Do let us know if you have any questions regarding your tour.

Thanks

Jimmy

India by Rail

Friday 24 Nov 2023
Overview Rating:
Our Service: Excellent
Excellent, well informed and concise

Northern India Discovery

Monday 06 Nov 2023
Overview Rating:
Our Tour: Excellent
This tour fulfilled a lot of dreams for us. My highlight was The Golden Temple of Amritsar. All the guides where excellent. The drivers of the coaches and cars where excellent.
The only drawback was that there was very little free time.
Most hotels where excellent.
Train journeys an adventure.
We finished our tour with a visit to Ranthanbore tiger reserve where we where lucky enough to see 3 tigers, a leopard and 3 sloth bears plus lots of deer.

Northern India Discovery

Monday 06 Nov 2023
Overview Rating:
Our Tour: Good
Very hectic holiday with many very long days and not enough free time.

Northern India Discovery

Wednesday 18 Oct 2023
Overview Rating:
Our Tour: Excellent
Excellent guide and wonderful itinerary. Great group of fellow travellers. Wonderful food and comfortable transport. Visited all the important sites creating amazing experiences

Northern India Discovery

Saturday 28 Jan 2023
Overview Rating:
Our Service: Excellent
Very good communication regarding booking as we wanted to add an extension to the holiday and upgrade flights.
Email confirming prices quickly sent. Easy to then book and confirmation email again sent speedily.
This is our 3rd time of holidaying with Wendy Wu.

Northern India Discovery

Monday 03 Feb 2020
Overview Rating:
Our Service: Excellent
Quick and easy booking with instant answers to questions

Northern India Discovery

Monday 11 Nov 2019
Overview Rating:
Our Tour: Excellent
Fabulous tour. Good itinerary, excellent guides, amazing drivers and great group of people on our trip.

Northern India Discovery

Friday 08 Nov 2019
Overview Rating:
Our Tour: Excellent
An amazing experience with wonderful people. Covered a lot of new things for us. The difference between each part was amazing. I good tour guide with excellent knowledge.